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About this job

Are you ready to explore the corporate side of retail? The TJX Companies, Inc. is the leading off-price apparel and home fashions retailer in the U.S. and worldwide. Our brands include T.J. Maxx, Marshalls, HomeGoods and Sierra Trading Post, as well as tjmaxx.com and sierratradingpost.com in the United States; Winners, HomeSense and Marshalls in Canada; T.K. Maxx in the United Kingdom, Ireland, Germany, Poland, Austria and the Netherlands, as well as HomeSense and tkmaxx.com in the U.K.; and Trade Secret in Australia. With nearly $31 billion in revenues in 2015, more than 3,600 stores, and approximately 216,000 Associates, success is always in style at TJX. We at TJX understand that both our customers and the talent pool from which our Associates come are increasingly diverse. Our core values of respect, integrity and fairness are inherent in the relationships we build with each other, our vendors and our customers. We are committed to leveraging the differences among our Associates and customers to create both a diversified mix of talent within TJX and a diversified mix of merchandise within our stores. We consider the unique views and opinions of our Associates to be key to our growth and success in the future.

IT Support Specialist

3rd Shift: Saturday-Tuesday 6pm-4am

The Production Control Specialist is responsible for monitoring off-shift production processing for all divisions and clients from input to output. You'll ensure production starts on a timely basis to ensure all user commitments are met. A key element of your job will be to evaluate, prioritize and resolve all production processing failures and to contact appropriate partners for resolution. These partners may be in development, software engineering, security, technical services, distribution centers or at vendors.

Responsibilities:
  • Monitor production processing; verify all requirements and dependencies have been met. Use on-line scheduler to monitor processing.
  • Develop understanding of critical processing streams as they relate commitments of hardcopy reports and online regions.
  • Resolve abends that occur throughout the night; prioritize in crisis situations and notify appropriate associates.
  • Report and document delays, scheduling conflicts and bottlenecks. Suggest enhancements for permanent resolutions.

Qualifications:
  • Associates degree or 4 years practical experience in data processing
  • Hands-on experience with several standard mainframe technologies (TSO, JCL, IMS, CICS, DB2, VSAM, Mainview, on-line scheduler/restart/problem reporting)
  • Some knowledge of file transfer processing and software preferred
  • Ability to handle stressful situations

What's In It For You?

At the TJX Companies, Inc., conveniently located directly off both the Mass Pike and Route 9, you'll not only enjoy the security of working for a stable and profitable industry leader, but you'll also enjoy the benefits that go along with it, such as: Medical/Dental/Life insurance, Associate Discounts and a Savings/Profit Sharing 401(k) Plan.

Click Here for a full list of the benefits of working for The TJX Companies, Inc.
TJX is an equal opportunity employer committed to workplace diversity.

Posting Notes: Marlborough || Massachusetts