Project Based Customer Service Benefit Specialist - Full-time

Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit www.xerox.com, www.news.xerox.com, www.realbusiness.com or www.xerox.com/businessservices. 

Project Based Customer Service Benefits Specialist

For FALL OPEN ENROLLMENT

Do you enjoy helping others?  We want to hear from you!

Currently, we are seeking excellent Project Based Customer Service Benefits Specialistto join our team at 200 Plaza Dr. Secaucus, NJ 07094. This position is a call center role assisting people with inquiries regarding their Health and Welfare benefits. The ideal candidate is someone who is dependable, analytical, adheres to company/call center policies, researches information before going to the Technical Analyst for assistance, ability to communicate professionally with each client interaction, timely manage his/her workbox, and adheres to assigned schedule and established departmental metrics; can sit for periods of time. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

Job Specifics:

• Temporary Project Based Positions
• Competitive compensation plus growth potential!
• Service Center open Monday through Friday. (Must be flexible to work any shift between 8:00 AM to 9:30 PM)
• Paid training (MUST be present for training between the first 4-6 weeks)
• MUST be able to consent to a background check and drug screening
• MUST pass a 30 minute customer service assessment.
• Typing skills of 25 WPM or more.

Required Skills & Abilities:

• Must have High School Diploma/GED or higher
• Excellent oral and written communication
• Strong computer skills to include Windows, Microsoft Office, and Internet Explorer

Preferred Skills:

• Preferred experience with Health & Welfare and Defined Benefits
• Preferred 1+ years’ experience in Call Center/Customer Service/Service Center environment

If this describes you, then apply online today!

This is a sourcing requisition that is used to identify potential candidates for several open similar positions.

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to accommodations@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.