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Hours Part-time
Location Ontario, CA
Ontario, California

About this job



SUMMARY OF THE POSITION:

The Retail Sales Associate is responsible for the overall guest experience by developing professional relationships with customers, providing knowledgeable solutions for our customer's wireless needs, and providing world class customer service. This position engages in service selling and product knowledge to exceed goals and maximize profits.

DUTIES AND RESPONSIBILITIES:

• Greet all customers in a professional, friendly, and timely manner, in person and via the store telephone

• Create an outstanding customer experience

• Communicate effectively to identify the best product or service to match the needs of the customer

• Meet and exceed monthly sales goals

• Develop and maintain business relationships with new and existing customers

• Provide marketing efforts to solicit and promote new business inside and outside of the retail store

• Perform store operation procedures including opening/closing the retail location, cashier duties, completing product inventory, and maintaining a cleanliness of the shared work area

• Demonstrate integrity when working with customers, company policy, monetary transactions, product supply, and work relationships

• Troubleshoot, diagnose, and repair wireless products through Service & Repair procedures; process receipts of service and repair transactions

• Assist in other tasks and duties assigned by management

Requirements:

• High school diploma or equivalent
• Previous retail sales and customer service experience
• Excellent communication and effective problem solving skills
• Strong organizational and time management skills
• Professionalism, energetic, and positive attitude
• Reliable transportation
• Basic math skills
• Basic computer skills
• Bilingual in English and Spanish a plus

Wireless Lifestyle conducts criminal background checks on all candidates. All candidates must be eligible to work in the U.S. Wireless Lifestyle is committed to creating a diverse environment and is proud to be an equal opportunity employer.