Night Shipping Support Clerk - Full-time

Food Services of America

Feeding the American Dream for our Customers and Associates

When you join Food Services of America, you are becoming part of a family – a family with a culture of integrity and customer service.

We are one of the nation's largest privately-held companies providing food-service solutions to customers throughout the west. We have the financial strength, stability and technology to reliably serve our customers with the highest level of service in the industry.

We provide a great place to work with a variety of career opportunities and the benefits to help provide physical and financial well-being for you and your family.

Start living your dream with FSA today!

• Invoice all outgoing orders, work with warehouse associates to locate and substitute items when necessary, generate management-needed reporting of various operations statistics and assist in the general operation of the shipping office.
• Assist in the preparation/retrieval of all pick labels and loading documents.
• Process/maintain selection backing sheets to verify any “outs”, ensure the outs are valid. Substitute items when necessary.
• Communicate any Voice selection discrepancies in regard to outs or route completion to the shift supervisor to assist in the invoicing process.
• Ensure all routes are “complete” and invoiced accordingly.
• Assist in putting the invoicing paperwork together for the drivers. Include Point of Sales invoices and special instructions to the delivery drivers.
• Assist in processing any and all paperwork associated with receiving during the swing/night shift, and distribute paperwork to the appropriate departments and branches.
• Answer phones in Operations Office.
• Other duties as assigned.

• MS Office experience including Outlook and Excel. Other MS software experience helpful.
• AS400 software experience preferred.
• Work independently producing positive results with minimal supervision and must be able to mulit-task.
• Problem resolution skills required.
• Must be able to prioritize work and meet deadlines in a fast paced warehouse environment.
• High School Diploma or GED.
• Food Service Industry product knowledge preferred.
• Ability to pass a background investigation and drug test.

PHYSICAL

• Frequent sitting for prolonged periods of time.
• Constant use of both arms/hands while reaching/handling/grasping while using phone, record data, computer entry, compiling information, etc.
• Occasional stand/walk within office or warehouse areas, short distances.
• Occasional bend/twist at waist/knees to and from seated position while performing routine office functions.
• Occasionally climb stairs (some locations) to and from work areas.
• Occasional lifting up to 1 to 15 lbs., paperwork.
• Constant use of visual, speech and hearing abilities necessary to perform essential functions.

MENTAL

• Able to handle a high volume/quantity workload at a fast pace to meet required deadlines.
• Ability to handle last minute changes/corrections and customers over phone.
• Organize/prioritize workload with accuracy and efficiently.
• Must be detail-oriented, have mathematical abilities and be accurate in mathematical calculations.
• Good interpersonal skills required which includes, contact with drivers/co-workers/supervisors/managers and customers.
• Must possess both oral/written communication skills.

WORKING CONDITTIONS

• Within warehouse office setting.
• Work stresses include heavy workload and dealing with deadlines under frequent interruption.
• Occasional work in refrigerated and frozen warehouse for short periods of time.

Equal Employment Opportunity Employer M/F/Vets/Disabled.

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