Administrative Assistant

Administrative Assistant Job Description
A Better Way for Seniors d/b/a Home Instead Senior Care located in Portsmouth, NH  Objective: The Full Time entry level Administrative Assistant’s overall objective is to display professionalism and a positive first impression for the company ensuring positive feedback from clients, CAREGivers and the community.
 
Primary Responsibilities:

• Answer each incoming call by the second ring in a positive and professional manner
• Perform organizational tasks to maintain smooth operational flow
• Sort mail, assist with billing, payroll and long-term care insurance processing, maintain supply list, organize packets for new hires, trainees and marketing collateral
• Maintain an organized and tidy office in between professional cleaning visits
• Provide support to Recruitment and Retention Coordinator to assist in meeting hiring goals

• Conduct phone screens of potential CAREGiver candidates and schedule interview if R&R Coordinator is unavailable
• Welcome potential new hires, trainees, and other visitors with a warm and positive demeanor

• Provide support to Client Care Department to ensure Quality outcomes

• Timely review of daily care log comments. Follow up with administrative details such as mileage, expenses, shift time changes, assessment updates, etc.
• Identify noteworthy or critical information, adding it to the Triage Tracking Log or verbally relaying to Client Care Department based on priority need

• Provide back-up support to Scheduling Department to assist in coordination of scheduling clients and CAREgivers

Assist with seasonal/cyclical/as needed side projects as requested by Management

Apply online at www.homeinstead.com or email beckyparsons@homeinstead.com.  No phone calls please.  

Each Home Instead Senior Care is individually owned and operated

Each Home Instead franchise is independently owned and operated.