Claim Intake Specialist
We have a part-time opening for a Claim Intake Specialist.
Must be able to work at least 5 shifts per week.
- Must have 1 or more years experience.
- Must have a high school diploma or equivalent.
- Be authorized to work in the United States.
- Must have reliable transportation.
- Background check required.
- Valid Driver’s License
- Minimum Age
- 18+ years old
Quality Resource Management, Inc. is an independently owned and operated business for 16 years and has built a reputation of excellence in service and opportunity. With progressive and promising growth in our immediate future, QRM, Inc. aims to obtain and develop talented employees in this exciting industry. QRM, Inc. services all lines of insurance claim intake. We are specialists to the insurance industry, focused on intake and distribution of claim information. QRM, Inc. specializes in receipt of first report of claim information, incident response and claim set-up. Our Incident Response Center is always available, 24 hours per day, 365 days per year.
The purpose of this job is to provide claim reporting resources for all clients while balancing impressive production with minimal inaccuracies. Claim Intake (CIS)/Data Entry (DES) Specialists are responsible for client specific claim processing of WC and Liability insurance. Responsibilities Include Intake of all claims via telephone involving basic and customized processing instructions Data entry of fax claims Accurately relay all information provided by caller into claim Utilize QRM's internal log Direct non-claim calls to appropriate Client offices Properly handle and notifying manager of any claims with pending issues Thorough use of Client's systems FROI creation or WC claims Distribution Adhering to special handling instructions (client specific) Escalation of claims
Benefits: Comprehensive package including insurance (medical, dental, vision/short term and long term disability/life), Employer Contributing Simple IRA, PTO, etc.
High School Diploma Proficiency in keyboard and 10-key numbers accuracy (must type minimum 40 wpm) Proficiency in Word, Excel, and web-based systems Excellent organizational and multi-tasking skills Clean and clear written and communicative skills Investigative nature, inquisitiveness, and adaptability to environment Must be used to a fast-paced environment and must be able to follow instruction well.