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Department Specialist - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Rapid City, SD Rapid City, South Dakota |
About this job
This position is responsible for verifying the daily tasks in a designated departmental area and coordinating the work to be performed. This position will support the Store Management team in all department related activities and the pursuit of all Store operating goals. This position is also responsible for demonstrating leadership in guest focus within the store and supporting a positive associate experience. This position has no direct supervisory responsibility of associates but indirect leadership for associates while performing in the department.
Responsibilities
A. ESSENTIAL JOB FUNCTIONS
1. Enhance the Guest experience through positive interaction and offering assistance.
2. Enhance associate engagement through positive leadership behaviors and communication.
3. Assist Store Leadership in the development and training of new and transferring associates to achieve company standards.
4. Monitor departmental performance goals and review necessary reports to strategize in the planning and execution department activities. Create established timelines for layout changes, signage, freight placement, markdowns and recovery, as necessary.
5. Follow company policies and procedures and maintain a safe work environment.
6. Maintain awareness to detect common signs of ticket switching, mis-mated merchandise, shoplifting, theft and other security risks involving guests and associates. Promptly communicate potential problems to store management or loss control.
7. Conducts business in an ethical and socially responsible manner, exhibits behavior that properly represents Gordmans at all times.
8. Acknowledge and pro-actively greet all Guests in a pleasant and courteous manner.
9. Actively promote company contests and initiatives and provide recognition to others.
10. Interpretation and planning of merchandising challenges to include, but not limited to, heavy/light inventory levels, store layout differences from documentation and adaption for fixtures available.
11. Communicate clearly with Store Leadership, co-workers, and associates to provide proactive information regarding status of projects including feedback on results.
12. Department Specialist are required to know and perform the essential duties of the sales associate, stockroom associates and guest services functions, including unloading trucks and resolving issues, as business requires or as directed by an appropriate supervisor.
13. Must be at least 18 years old.
14. Open Availability -- When business needs dictate it, Store Leadership and Department Specialist must be flexible in terms of working hours and/or work schedule in order to manage the organization’s workflow (this includes nights and weekends).
B. NON-ESSENTIAL JOB FUNCTIONS
15. Assist guests by carrying purchases outside the store.
16. Retrieve and return shopping carts to designated area.
17. Perform other related job duties as assigned by store management
Knowledge, Skills, and Abilities
1. Demonstrated ability to communicate effectively (written, verbal, and comprehension) in English language required.
2. Computer proficiency skills
3. Ability to train, motivate, coach others effectively towards the accomplishment of the store and company objectives.
4. Basic mathematical skills, including addition and subtraction, necessary to verify payment and unit counts.
5. Ability to grasp and lift or otherwise move merchandise weighing up to thirty pounds.
6. Sufficient manual dexterity in at least one hand to be able to operate cash registers and pallet jacks and manually complete required paperwork.
7. Visual ability, corrected, to observe and detect signs of shoplifting or dangerous behavior at a distance of 30 yards and to verify guest identification at a close range. Must be able to distinguish between subtle shades of coloring on merchandise.
8. Ability to stand and continuously perform essential job functions for up to an eight and on-half hour shift, with two fifteen minute breaks and one half hour meal break.
9. Ability to learn and perform all essential job functions accurately with minimal direct supervision within two weeks after beginning work.
10. Ability to successfully pass a pre-employment background screen.
Education and Qualifications
1. High school diploma or equivalent is required.
2. 2 years of previous retail experience desired.
EOE
Gordmans is an Equal opportunity Employer
Responsibilities
A. ESSENTIAL JOB FUNCTIONS
1. Enhance the Guest experience through positive interaction and offering assistance.
2. Enhance associate engagement through positive leadership behaviors and communication.
3. Assist Store Leadership in the development and training of new and transferring associates to achieve company standards.
4. Monitor departmental performance goals and review necessary reports to strategize in the planning and execution department activities. Create established timelines for layout changes, signage, freight placement, markdowns and recovery, as necessary.
5. Follow company policies and procedures and maintain a safe work environment.
6. Maintain awareness to detect common signs of ticket switching, mis-mated merchandise, shoplifting, theft and other security risks involving guests and associates. Promptly communicate potential problems to store management or loss control.
7. Conducts business in an ethical and socially responsible manner, exhibits behavior that properly represents Gordmans at all times.
8. Acknowledge and pro-actively greet all Guests in a pleasant and courteous manner.
9. Actively promote company contests and initiatives and provide recognition to others.
10. Interpretation and planning of merchandising challenges to include, but not limited to, heavy/light inventory levels, store layout differences from documentation and adaption for fixtures available.
11. Communicate clearly with Store Leadership, co-workers, and associates to provide proactive information regarding status of projects including feedback on results.
12. Department Specialist are required to know and perform the essential duties of the sales associate, stockroom associates and guest services functions, including unloading trucks and resolving issues, as business requires or as directed by an appropriate supervisor.
13. Must be at least 18 years old.
14. Open Availability -- When business needs dictate it, Store Leadership and Department Specialist must be flexible in terms of working hours and/or work schedule in order to manage the organization’s workflow (this includes nights and weekends).
B. NON-ESSENTIAL JOB FUNCTIONS
15. Assist guests by carrying purchases outside the store.
16. Retrieve and return shopping carts to designated area.
17. Perform other related job duties as assigned by store management
Knowledge, Skills, and Abilities
1. Demonstrated ability to communicate effectively (written, verbal, and comprehension) in English language required.
2. Computer proficiency skills
3. Ability to train, motivate, coach others effectively towards the accomplishment of the store and company objectives.
4. Basic mathematical skills, including addition and subtraction, necessary to verify payment and unit counts.
5. Ability to grasp and lift or otherwise move merchandise weighing up to thirty pounds.
6. Sufficient manual dexterity in at least one hand to be able to operate cash registers and pallet jacks and manually complete required paperwork.
7. Visual ability, corrected, to observe and detect signs of shoplifting or dangerous behavior at a distance of 30 yards and to verify guest identification at a close range. Must be able to distinguish between subtle shades of coloring on merchandise.
8. Ability to stand and continuously perform essential job functions for up to an eight and on-half hour shift, with two fifteen minute breaks and one half hour meal break.
9. Ability to learn and perform all essential job functions accurately with minimal direct supervision within two weeks after beginning work.
10. Ability to successfully pass a pre-employment background screen.
Education and Qualifications
1. High school diploma or equivalent is required.
2. 2 years of previous retail experience desired.
EOE
Gordmans is an Equal opportunity Employer
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