Call Center Agent - Full-time / Part-time

JOB DESCRIPTION:

Client is seeking 2 Call Center Reps to join their team for a program that they are starting up this summer. They have a call center/customer support center where these individuals will be working. They will making calls to clients/members of the organization to update their information in the client's database. Must be very good on the phone, very good with computers/databases, and have very good attention to detail to call, get the information, and document it in the system.

QUALIFICATIONS:

• 1-2 years of experience in a call center, retail, sales, or other customer service industries
• Strong organizational and administrative skills
• Able to multi-task with attention to detail
• Excellent written and oral communication skills
• Able to quickly learn and use an in-house database
• Efficient and accurate data entry skills
• High proficiency in Windows, Internet, and MS Office, including Word, Outlook, Excel
• Solid customer service/phone experience (to call caregivers for both fraud checks and inmate relationship status assignments)

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.