Training Coordinator

Objective: The Training Coordinator is responsible for the execution and organization of all training programs for CAREGiversSM. This position will also require the support of shared services.
 
 
Primary Responsibilities:                                                                             

• Reflect the core values of Lorain County Senior Care, Inc., (d.b.a. an independently owned and operated Home Instead Senior Care franchise).
• Answer each incoming call in a friendly, professional and knowledgeable manner
• Create a monthly training calendar
• Enter and maintain accurate client and CAREGiver records in the operating system
• Maintain regular attendance at the office to execute job responsibilities
• Demonstrate open and effective communication with owner, colleagues and CAREGivers
• Schedule and conduct CAREGiver Orientation
• Evaluate and update all orientation and training materials as needed
• Develop monthly in-service topics to meet CAREGiver and office needs
• Develop, plan and facilitate CAREGiver Meetings every other month with Recruitment and Engagement Coordinator
• Schedule and conduct CAREGiver Training, In-services and Alzheimer’s Training
• Ensure Home Instead Senior Care standards are met and upheld
• Assist Recruitment and Engagement Coordinator with duties including, but not limited to reference checks and updating insurance and driver’s license expirations.

 
 
Secondary Responsibilities:

• Monitor and comply with federal and local labor and safety laws
• On call in rotation with office staff
• Perform any and all other functions and responsibilities deemed necessary
• Conduct introductions, care consultations and quality assurance visits as deemed necessary

Education/Experience Requirements:

• High school graduation or the equivalent
• STNA preferred
• Must possess a valid driver’s license

Each Home Instead franchise is independently owned and operated.