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Customer Service - Pharmaceuticals - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Belleville, MI Belleville, Michigan |
About this job
Job Description
This position is dealing with customer service for a Pharmacy Benefits company. In this position you will be responsible for the following:
- Taking inbound calls regarding pharmacy inquiries
- Assisting company members with benefit information and updating
- Communicate with Doctors and Pharmacists regarding Prior Authorization
- Set up the primary steps for Prior Authorization to be established
- Document all calls and interactions when on the job
- Update client and member information
- Establish copay amounts based on benefits
- Assist with prescription information
- Advise on what medication can be administered based on the individuals benefit coverage
- Communicating with various departments to provide status updates on member processes
- Abide to all performance metrics and adhere to attendance policies
The company is looking for potential employees that are trying to establish a career with the company. This is a 6 month Contract to Hire position and provides at least a 40 hr work week. The company does provide 4-5 weeks of training in a classroom setting and administers tests based on the information gone over in training.
Shift:
The company is open 7 days a week from 8am - 10pm. Potential employees must be able to work any 8hr shift during operation hours on any day of the week.
Qualities for Consideration:
- Medical/Healthcare/Pharmacy Background
- 3-4 years of call center experience
- Ability to handle large amounts of technical knowledge and apply it on a daily basis
- Experience/Certification as a Pharmacy Technician
Pay Rate:
$15/hr (Pay increase if nationally certified)
About Aerotek:
Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.
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