Senior Clinical Administrative Coordinator - Telecommute (WA, OR, or NV)

Position Description:Talk about
meaningful work. Talk about an important role. Let's talk about your
next career move. Due to our expanding business, UnitedHealth Group is
seeking Clinical Administrative Coordinators who share our
passion for helping others live healthier lives. As one of the world's
leading health care companies, UnitedHealth Group is pursuing innovative
new ways to operate our service centers and improve on our ability to
deliver high-quality care. As part of our clinical support team,
you will be a key component in customer satisfaction and have a
responsibility to make every contact informative, productive and
positive for our members and providers. You'll have the opportunity to
do live outreach, educating members about program benefits and services
while also helping to manage member cases. Bring your skills and talents
to a role where you'll have the opportunity to make an impact on a huge
scale. Take this opportunity and begin doing your life's best work. Primary Responsibilities: 

Cover the toll free quality intervention services phone lineTake calls from members, providers & other departments regarding clinical issuesReceive and organize email referralsConfer with clinicians regarding casesResearch member eligibility and dates of service in regards to the casesCreate and send correspondence to the members regarding their casesEnter all work into the databaseAssign cases to clinicians for further investigationOther duties as assigned

Required Qualifications:

High School Diploma or GEDMust be able to work Mon - Fri 8:00am - 5:00pm PST2+ years of Customer Service experience analyzing and solving customer problems and concerns in a professional setting1+ year of experience working within the Healthcare Industry1+ year of experience working with Healthcare InsuranceWorking knowledge of Medical Terminology to communicate with members and providersMust be able to navigate a PC to open applications, send emails, and conduct data entryMust be able to create, edit, save and send documents utilizing Microsoft Word and Outlook
Preferred Qualifications:

Professional experience in a Clerical or Administrative support related roleKnowledge/experience with Medicaid, Medicare or Commercial
Careers with UnitedHealthcare.
Let's talk about opportunity. Start with a Fortune 14 organization
that's serving more than 85 million people already and building the
industry's singular reputation for bold ideas and impeccable execution.
Now, add your energy, your passion for excellence, your near-obsession
with driving change for the better. Get the picture? UnitedHealthcare is
serving employers and individuals, states and communities, military
families and veterans where ever they're found across the globe. We
bring them the resources of an industry leader and a commitment to
improve their lives that's second to none. This is no small opportunity.
It's where you can do your life's best work.SM
Diversity
creates a healthier atmosphere: UnitedHealth Group is an Equal
Employment Opportunity/Affirmative Action employer and all qualified
applicants will receive consideration for employment without regard to
race, color, religion, sex, age, national origin, protected veteran
status, disability status, sexual orientation, gender identity or
_expression, marital status, genetic information, or any other
characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.