Service Agent (Auto Detailer) - National/Alamo - Philadelphia Airport

Equal Opportunity Employer

Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.

We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

Nationaland Alamo has an exciting opportunity for a Service Agent. The Service Agent prepares and services vehicles prior to rental including: refueling, cleaning and washing, checking fluids and pressure levels of all vehicles. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

The Service Agent position cleans and details all of our cars for our customers. The position starts at $11.25/hour and is a fulltime position, which requires a commitment of 40hours / week. We are looking for a candidate who can work all of the days and times that are posted in the schedule.

• Inspect vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights.
• Inspect vehiclesfor unidentified body damage.
• Clean all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk.
• Provide positive customer service, including greetings, assistance with luggage and personal belongings, where applicable.
• Place items found in vehicles in lost and found. Direct drivers to drop off locations as necessary.
• Drive the vehicle from drop off point to service area; drive vehicle through car wash and to ready line as necessary.
• Refuel the vehicle and log identification number with fuel needed and mileage.
• Ensure that the key tag is properly marked with the correct VIN or Unit number and license plate number.
• Maintain a clean and orderly work area and report any unsafe or hazardous conditions.
• Complete the out-of-service tag and ensure the vehicle is moved to the maintenance area.
• Identify and pull the vehicles that are eligible for turnback, flagged for grounding or preventative maintenance and verify their movement to the proper lot location.

• Must have a valid unrestricted drivers license
• Must be at least 18 years old
• Must have satisfactory background check inclusive of driving (no more than 2 moving violations and/or at fault accidents in the past 3 years, and no drug or alcohol related conviction on driving record in the last 3 years) criminal, employment reference, education and social security. A conviction will not necessarily disqualify you for employment. Rather, such factors as age and date of conviction, seriousness and nature of the crime, and rehabilitation will be considered. Applicants will not be asked about their criminal record and no criminal background checks will be conducted unless and until a conditional offer of employment has been extended.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Must be living within a reasonable commute of no more than 1 hour to the location(s) listed above within 30 days of anticipated start date.
• Must be willing to accept starting pay of $11.25/hour
• Must have at least 6 months of work experience
• Apart from religious observation, must be able to work one of the following schedules:
• • Sunday, Monday, Thursday, Friday, Saturday: 3pm - 11pm
• Sunday, Wednesday, Thursday, Friday, Saturday: 3pm - 11pm
• Sunday, Monday, Thursday, Friday, Saturday: 11pm - 7am