Product Manager - Multiple Locations

The Product Manager of Product and Innovation will be responsible for the development, innovation and management of the Employer and Individual product portfolios for their assigned segments. This position reports directly to the Vice President of Product and Innovation. The position is responsible for understanding the competitive landscape in the assigned geography, including products, pricing, network dynamics, medical economics, brand, and distribution, and executing on the needs at the market level. Under direction of the VP of Product and Innovation, this person will work closely with sales, health plan leadership, internal product resources, pricing and UW to identify product and growth opportunities, package those opportunities into executable ideas, gain support for moving those ideas forward, and drive the development process.
 
Primary Responsibilities:

Cover a distinct geography and / or segment, where they are expected to understand the major competitors, overall customer needs, delivery systems, distribution channels, and the regulatory environment
Identify areas where new products will meet the needs of emerging customer bases or the changing needs of existing UHC / G customers
Gather feedback from leadership, sales, brokers, consultants, providers, and industry sources, and turn this feedback into data we can use to evaluate opportunities
Work with National Product Development Team(s) to understand how global ideas and emerging technologies can best be implemented in specific markets, at the regional/market level
Actively manage and develop market segment level portfolios
Analyze trends and portfolio performance
Support product marketing development efforts
Drive and execute short - term, as well as longer - term competitive local growth strategies impacting the business direction of their specific health plans

Under the direction of the VP of Product and Innovation, execute the local product portfolios and growth strategies (including identification of risks and opportunities, and problem resolution). This position is the “feet on the street” at the market level
Interface with Local Sales Leadership, Product and Sales Leadership (with particular focus on Exchange and Small Business) and Product Family Owners
Primary interface and “source of truth” at the market level to the Product Infrastructure Team, and Supporting Businesses as needed  (responsible for technical execution of a product introduction and roll - out)
Drive specifications and timelines essential to growth and overall roll - out success
Under the direction of the VP of Product and Innovation,  assimilate and / or incorporate available product, customer and consumer research, field competitive intelligence, and product / sales performance indicators to understand business opportunities and risks as product portfolio(s) are developed and rolled-out
Maintenance of existing product portfolio, including evaluation of the need for changes, sunsetting, re - packaging, etc.

Develop disciplined evaluation process for each health plan and line of business, to ensure products conform to existing market and UHC best practices
Propose changes, secure approval from Product, Sales, and Underwriting leadership, and drive the change process through the Implementation team
Prepare and analyze internal and external data sets to provide insights into market directions, trends, risks and opportunities at the benefit plan level
Communication, including Training, to Sales Leadership, Sales, and distribution channels

Conduct training sessions to explain all new products and product characteristics / changes
Prepare materials for the market to explain new products and product changes
Participate in events where new product initiatives are being covered, including broker seminars and other meetings with distribution channels
Assets:

Management Attributes

Ability to interface, influence and / or deliver at the health plan level, including CEO’s, Sales VP’s, and Underwriting leadership. Able to work cross - functionally, across the UHCG organization, to successfully develop regional products
Ability to provide leadership and direction to cross - functional teams to ensure successful outcomes
Excellent interpersonal, leadership and communication skills (written and verbal).  Demonstrated ability to present to various audiences, including executive level
Consistently demonstrates flexibility and complex problem solving capabilities
Excellent planning and organization skills
Excellent influencing and negotiation skills when addressing complex situations or issues
Ability to set, prioritize and execute strategy and deliverables to achieve goals
Demonstrated Excel and other MS Office application proficiency 
Customer Focused

Consistently models a customer - focused approach 
Ability to work strategically and collaboratively with customers and brokers / consultants, as well as across the UHG organization
Internal Operations & Product Knowledge

Strong ability to navigate and work across multiple internal stakeholders at multiple levels of the organization, including the senior level
Solid knowledge of internal roles / responsibilities and processes
Detailed understanding of UnitedHealthcare’s products, services and solutions
Strong interpersonal and relationship skills
Strong problem - solving skills
Ability to drive complex solutions from a customer perspective, across the internal organization
Healthcare Knowledge Base

In-depth healthcare knowledge and clear communication of industry trends and market-leading strategies
Understanding of Nevada and the PNW diverse care delivery models and systems
Understands and can communicate goals, operating principles, strategies and competitive position of UnitedHealthcare
Expertise and experience in strategic product portfolio management and measurement
Ability to analyze/measure performance / financial data.

Required Qualifications:

Degree in business, health management or related field
5+ yrs. successful product development, management, operations and / or strategic marketing experience developing and / or managing multiple products and services
Expertise in using competitive intelligence effectively, market research and voice of the customer to drive strategic product plans, including sales forecasting and execution
Experience in working directly with customers, consumers and / or broker / consultants to assess requirements and share insights / new developments
Strong leadership, communication and negotiations skills
Demonstrated success meeting and driving goals / targets - experience working at or with regional leadership
Demonstrated ability to manage products, people and prioritize deliverables within a large matrix organization
Preferred Qualifications:

Healthcare industry experience
Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)
 
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
 
Job Keywords: Product Development, Product Management, Las Vegas, NV, Nevada, Portland, OR, Oregon, Seattle, WA, Washington