Dunkin Donuts Crew Members wanted job in Keene, NH

Company
Dunkin Donuts
Job Title
Crew Members wanted
Job Type
Full-time, Part-time
Wages
competitive
Location
828 Court Street
Keene, NH 03431

Crew Members wanted

Why Dunkin?

"You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

 

Job Summary:

Crew Members are responsible for executing to the Dunkin Donuts’ operational standards. Responsible for working as part of a team to meet the needs of our Guests while providing a hospitable environment.

 

Principal Responsibilities and Key Activities:

Ensures a Satisfactory Guest Experience:

Holds the Guest as their most important priority at all times

Handles high pressure situations calmly

Is able to resolve customer concerns utilizing LAST with respect and a sense of urgency

Understands all hospitality standards and holds self accountable for them

Completes all required Xpert training

Contributes to inside and outside cleanliness standards

Acknowledges all Guests and is highly responsive to needs and special requests

Communicates Guest feedback to restaurant management

Educates Guests on product line and added value available to them

Adheres to all uniform and grooming standards

Communicates in English and seeks assistance to improve communication skills

Actively participates in meeting all cleanliness, safety and sanitation standards

Drives for Results:

Takes accountability for understanding all in store marketing promotions

Executes new product rollouts including selling to Guests and product execution

Brings product issues to the attention of restaurant management

Utilizes suggestive selling appropriately

Ensures orders are entered in the POS system accurately

Acts quickly to solve problems in area of responsibility

Makes all products to standard exactly as the Guest has ordered them

Utilizes cash control procedures to minimize cash loss

Provides feedback and suggestions to improve restaurant performance

Understands and complies with all procedures and policies

Participates in action plans to address issues and opportunities

Seeks to understand goals and results and how they personally contribute to them

Adheres to all policies and procedures

Works with other Team Members:

Treats people fairly and with respect

Assists in training and coaching of new Crew Members

Recognizes other team members for team contributions

Executes team service

Actively learns and takes on new assignments and responsibilities

Is accountable for their behavior and performance

Shows up for work as scheduled and is ready to work on time

Stays focused on the Guest and accomplishes all work assignments with excellence

Responds positively to coaching and direction given

Flexible and Adaptable:

Ensures restaurant management is aware of work availability in advance

Is flexible with work schedule as business needs change including taking breaks

Additional Info

Minimum Age
15+ years old

Additional

Benefits include medical/dental insurance, Aflac, paid vacation, 401-k w/company match, Bonus incentives and so much more!

 

Job Industries

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