Customer service representative - Part-time

Customer Service
FUNTOPIA Glenview - Glenview, IL
$9 an hour - Full-time, Part-time
Customer Service Associate Funtopia, Adventure Facilities -Glenview, IL$9 an hour - Part-time
Funtopia -- Glenview, IL Come and join our experienced staff in supporting and guiding youth and families through their activities ensuring they are safe, having tons of fun while learning skills and having a blast ! We are a team of dedicated people that put providing a great service above all else. We are proficient and put a great importance on taking good care of our clients. We cannot emphasize enough on how important our clients' safety is and we would go to great lengths to ensure every precaution is met. Title: Climbing Wall Facilitator/Staff - Part time Responsible To: Supervisor / Manager Location: Glenview, IL Job Type: Part-time Required education:

High school or equivalent
Main Purpose of the Job:

The provision of providing assistance or instructions to adults, youth and organized groups in the climbing wall area.
Reporting to the Supervisor for shift duties as required
Job Description:

Provide customers with a high level of front line customer service
To maintain climbing wall safety practices such as:
Harness and Unharness climbers (youth)
Assist in clipping and un-clipping climbers
Ensure Climbing is conducted in a safe and appropriate manner including reviewing climbing wall safety rules
Advise and maintain safety practices in the climbing area (slide safety, wall safety, harness safety and clip safety specifically)
Maintain safe climbing practice
To give advice as requested to climbers on all matters related to the climbing wall area
To keep abreast of all new policies or procedures required for the safe operation of the climbing wall '
To maintain vibrancy and quality of the wall with daily safety checks
To assist customers throughout the facility as requested
To undertake any duties as requires which are appropriate to the maintenance and upkeep of the facility
To comply with all quality systems and assist in the introduction of of any new quality system procedures as required.
Must be able to work weekends
Current Police Record Check is required
Qualifications:

Preferably has worked with youth and families
Excellent interpersonal skills
A passion for climbing and recreation
Ability to work in a team environment and with minimal supervision
Safety conscious, enjoy working with youth, self directed and reliable
Must be able to work during the weekday/evenings as well as the weekends day/evenings.
Job Type: Part-timeRequired experience:

Customer Service: 1 year
Required education: