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Hours Full-time, Part-time
Location Lisle, IL
Lisle, Illinois

About this job



For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)
 
As a Case Manager in our Lisle, IL office, you will telephonically actively engaging consumers to develop the right care plan ensuring the member has the right providers, medications, right care and is optimally self-managing their lifestyle.
 
This is an in office-based position with the potential to work at home after 1 year.  The Personal Health Support (PHS) Clinical team provides national coverage for consumers: 8:30am – 8pm Central Time. Work schedule expectations offer some flexibility and include a minimum of 6 consumer hours per week (after 5pm).   
 
This position will require active and unrestricted Nursing licensures in multiple US States.  Selected candidate must be willing and able to obtain and maintain multiple state licensures. (Application fees and filing costs paid for by UHG)
Primary Responsibilities:


Making outbound calls and service inbound calls to assess members' current health status

Identifying gaps or barriers in treatment plans and partner with member to develop an effective care plan

Providing patient education to assist with self-management of their medical condition or disease processes

Collaborate with Medical Directors on high clinical and financial risk cases

Collaborate with Pharmacist regarding medication reconciliation, including lower cost alternatives, medication interactions

Holistic multi-disciplinary coordination of care for members, including partnering with Inpatient Case Manager, Physicians, Ancillary providers, Social Workers and other internal and external clinical programs

Facilitating referrals to Health programs and additional approved resources to assist members in managing their health more effectively

Empower members to actively participate in their health care including healthy lifestyle changes

Documenting and tracking findings

Proactively begin readmission prevention and discharging beginning with outreach to the member upon admission to the hospital and post-discharge to ensure the member has the appropriate services and resources in place for a successful recovery

Requirements

Required Qualifications:



Graduate of an Accredited RN program

Current, unrestricted RN license in the State of Illinois

3+ years recent clinical experience as an RN ( Acute care, Case or Disease management within a hospital setting or Home Health Care/Hospice)  or experience as a telephonic Case Manager for an insurance company

Multiple state licensure (in addition to Compact License if applicable) OR ability to obtain multiple state nursing licenses required

Strong computer skills with the ability to use multiple platforms, navigate within a Windows environment,  and a foundational knowledge for Microsoft Office and email. (Ability to create, copy, edit, save & send documents utilizing Word, Excel & Email) 
Preferred Qualifications:


Bachelor's Degree

A background in managed care

Disease Case Management experience

Experience with Asthma, Diabetes or Heart disease treatment

Certified Case Manager (CCM)

Experience / exposure with discharge planning

Experience or knowledge of utilization review, concurrent review and / or risk management

Bilingual Spanish 

Ability to work in a faced-paced environment, adapt to change, strong organizational skills and multitasking abilities are keys to success 

Strong communication skills and open to constructive feedback as well as Open Coaching dialogue  

Independent, team player and critical thinking skills
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
 
 
Job Keywords: RN, registered nurse, acute care, case management, IL, Lisle, Illinois, telecommute