Customer Service

One of our clients located in Center City, a large health insurance company, is looking for customer service representatives to join their team! This person will be handling all customer inquiries regarding their health insurance plans. This is taken place in a high volume, fast paced enviornment. They're looking for someone immediately! If you're interested please apply!

Qualifications:

• Need at least 1 year of call center experience minimum
• Needs to score a 75% or higher on the Scenario and Listening tests
• Experience with customer service on the phones
• Strong attention to detail and the ability to succeed in high paced environment
• Ability to multi task and prioritize activities
• Understanding of customer maintenance and billing issues
• Accurate and thorough data entry processing required
• Proficient with Microsoft Excel, Word, and Outlook
• Knowledge of Microsoft Access is desirable
• Previous customer service or billing department experience required, preferably in the Healthcare industry
• Experience working in a team environment

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.