Strategic Account Executive, OptumRx - Telecommuter - Full-time / Part-time

Look in the mirror. You're smart, motivated and ready for something bigger. Why not work at a place that's changing everything we know about prescription benefits? OptumRx, a business of UnitedHealth Group, stands as a leader today and a pioneer going forward. We're changing health care for the better and creating a career environment that's simply the best. This is the place to have real impact and do your life's best work.(sm)
 
Manages ongoing client relationships and service delivery for an assigned book of business. Acts as the client centric, client facing resource for assigned clients. Represents clients internally as advocate and coordinates with other functional areas within the company to implement client benefits, complete projects and address service needs. May work closely with sales on prospective clients and RFP responses. Strategic Account Executive is responsible for the up-selling of appropriate services to clients, renewal of existing contracts and retention of membership and client satisfaction.
 
Must be self-directed and able to work in a less structured environment. Candidate will be able to hold him/herself accountable. Can be a resource, coach and teacher to others. Must be able to assess and interpret customer needs and requirements and identify solutions and company capabilities. Can translate concepts into practice. Able to work on complex problems and issues and provide innovative and effective solutions that support both the client and the company's goals and objectives.

Primary Responsibilities:


Responsible for management of book of business

Secure renewal and upselling programs

Manage ongoing contract relationships and service delivery to clients for ten or more accounts

Act as outward-facing, dedicated resource for assigned accounts, typically with direct client contact (not call center) and large or complex accounts

Build relationships with employer/group clients (not individual members) and partners with a UHG Client Relations Manager for overall and day-to-day service delivery

Represent client internally and coordinates with other functions to implement client systems, complete projects, and address ongoing service needs
 
 

Required Qualifications:

Bachelor's degree or equivalent experience
5+ years Client relationship management or Account Management experience
Advanced understanding of PBM industry
Must consistently meet or exceed key performance indicators and have no corrective actions within the previous 12 months
Strong oral and written communication
Strong negotiation skills
Ability to prioritize and meet deadlines
Client facing presentation experience
Experience cross-selling / upselling products to customers
Ability to work in self-motivated environment with limited supervision
Ability to Travel 50-60% to visit client base primarily in the Western Region
Preferred Qualifications:

Must be able to demonstrate professionalism both with internal and external clients
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Job Keywords: strategic account, executive, account management, PBM, telecommute, Irvine, CA, California