Loss Prevention Representative

Not only is this a place where you can get the best benefits in the business, competitive pay, flexible scheduling, growth & development opportunities, and paid time off, but also the chance to be a part of something BIG… the Big Y Family!

Job Responsibilities:

• Conduct surveillance to detect and apprehend shoplifters according to Company procedures.
• Complete apprehension paperwork thoroughly and accurately.
• Communicate all Loss Prevention issues to the Loss Prevention Coordinator.
• Use CCTV to assist in the observations of customers and employees.
• Identify items or areas that are vulnerable to theft.
• Provide necessary information for Law Enforcement and Court personnel.
• Train new store detectives as necessary.
• Perform other Loss Prevention tasks as assigned.
• Remain accountable for all company property assigned for use on the job.

Requirements:

• Ability to represent A Culture of Caring and The Pursuit of Excellence  through Big Y’s Firm Foundations (Character, Collaboration, Personal Development, Actions & Results).
• Must have High School Diploma or Equivalent.
• Education in Criminal Justice and/or loss prevention experience helpful.
• Must possess excellent customer service skills (e.g., phone etiquette, listening skills, and follow-through, etc.).
• Must project a clean and professional appearance.
• Must be a team player with a positive attitude and businesslike conduct.
• Ability to operate within Company policies, procedures, and standards.
• Ability to work a flexible schedule in accordance with the needs of the department.
• Attention to detail, accuracy, and follow-through.
• Ability to learn and utilize computer applications.
• Must be 18 years of age.
• Must consent to and pass a pre-employment drug screen and background investigation.