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in West Hartford, CT
Manager - Full-time
•30 days ago
Hours | Full-time |
---|---|
Location | 14-16 Oakwood Ave West Hartford, Connecticut |
About this job
The Restaurant Manager of Park&Oak Restaurant provides leadership and motivation to ensure that all team members are guest-focused, team-focused, and community-connected. The Manager will exercise knowledge of restaurant operations, manage staff resources, provide counsel, develop and coach staff and improve sales, profits and operating standards.
Job Duties:
- Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
- Establishes restaurant steps of service, demonstrates, trains, reviews and holds accountability of steps.
- Accomplishes company goals by accepting ownership for new and different requests; exploring opportunities to add value to job accomplishments.
- Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining improvements and implementing change.
- Will report directly to owner(s) on a daily basis.
- Meets restaurant financial objectives by controlling labor and food and beverage costs.
- Focuses on customer experience from time they walk in to the time they leave. Manager will try to speak to every table, every service to provide excellent customer relations
- Maintains operations by following established policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.
- Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; developing and implementing disaster plans; maintaining security and sprinkler systems; maintaining parking lot and walkways. When scheduled, complete the store safety inspection.
- Maintains ambiance by controlling lighting, background music, linen service, and the standard Park&Oak steps of service, which will be followed by all servers and managers at all times
- Continually improves job knowledge by participating in manager meetings, educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.