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Hours Full-time, Part-time
Location Miami, FL
Miami, Florida

About this job

Human Resources Manager

1. ROLE

• Give support to the HR Regional Manager in the projects and processes for the subsidiaries in the Nocca region*.

• Provides HR expertise and consultation to help drive business results.

• Responsible for developing and administering a wide variety of HR programs for their client groups as well as interpreting and applying company policies.

* Nocca region: LatAm countries, Central America and Caribbean (excluding: Brazil, Colombia, Mexico, Argentina, Chile, Paraguay and Uruguay)

2. MISSIONS AND ACTIVITIES

• Build a personal relationship and credibility to ensure ongoing awareness of individual employee issues and proactive solutions

• Assist in the implementation and performance impact resulting from annual HR processes, Performance Planning & Review, Succession Planning, Benefits enrollment, etc.

• Jointly define processes for two way communication and feedback between assigned client groups and their customers to identify areas of improvement

• Assist in defining the organization and employee plans needed to support budget or corporate objectives

• Develops recruitment advertising, creating job descriptions, placing advertisements on various media; works with the Talent Acquisition team to post, source and recruit hourly, non-exempt and exempt positions as needed

• Drafts offer letters and conducts on-boarding activities

• Acts as subject matter expert related to the employee handbook and all supplemental policies and procedures and deliver communications as needed to ensure compliance

• Coordinates policy and procedures interpretation to ensure consistent application, as appropriate; Maintains employee files

• Supports the benefits team on benefits programs, processes and procedures; supports annual benefits review and open enrollment sessions where appropriate

• Coordinates with Benefits Service Center to manage Leave of Absence programs including Family Medical Leave Act, Disability, and other absences

• Partner with and coach business leadership to facilitate organizational and cultural change;

• Coach business leaders on best practices of building an effective team in conjunction with the appropriate

HR expertise;

• Facilitate the creation of strong communication plans to ensure clarity, understanding, and alignment for business unit initiatives; influence, advise and support the cultural and people aspects of the organization that drive improvements in business efficiency through flexible plans for growth;

• Build the capability and expectation of the role of senior leaders in talent management;

• Work closely with business unit leaders to identify and develop future staffing and talent needs and plans to ensure talent is readily available

• Define and implement strategies that support the development of the talent pipeline/bench, and identification and development of emerging talent, through Talent Management and Succession Planning activities in close collaboration with the Organizational Capability Team;

• Analyze needs assessments to identify training needs for the client group, as well as individual coaching needs. Participate in evaluation and monitoring of the success of training programs. Provide follow-up support to ensure goals that are agreed upon as part of the management coaching are being maintained on an on-going basis.

• All other duties assigned by management within scope of this position

3. PERFORMANCE CRITERIA

• Bachelor’s degree required, MBA preferred

• Minimum 7 years of relevant work experience

• HR generalist knowledge

• Strong written, verbal and presentation communications; fluency in English and Spanish is required

• Experience working with managers and HR support

• Breadth of staffing experience including hourly to senior executive

• Demonstrated experience in defining and leading projects and project timelines

• Helpful to have both corporate and field HR experience

• Domain of powerpoint and excel

• 10% – 30% Travel