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Service Inquiry Specialist - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | 443 - 16830 Clearfield, Pennsylvania |
About this job
Do You Enjoy Building Relationships by Providing Amazing Customer Service?
Home Instead Senior Care® is looking for a steady multi-tasker to join us in our mission to enhance the lives of aging adults and their families. Some responsibilities will include, but are not limited to:
• Excellent communication and phone skills
• Highly proficient computer skills (Microsoft office, social media)
• Strong time-management skills; ability to multi-task and remain focused
Customer service and/or home care experience preferred. Qualified applicants can submit a cover letter and resume. EOE.
Full time position will work out of our State College, PA office.
Home Instead Senior Care® is looking for a steady multi-tasker to join us in our mission to enhance the lives of aging adults and their families. Some responsibilities will include, but are not limited to:
- Answer incoming service and employment inquiry calls.
- Understand and serve as a community resource connecting prospective clients to appropriate community resources.
- Create and maintain accurate records of all sales and prospective client and CAREGiver activities by utilizing software capabilities.
- Demonstrate open and effective communication with colleagues, CAREGivers, clients and family members.
• Excellent communication and phone skills
• Highly proficient computer skills (Microsoft office, social media)
• Strong time-management skills; ability to multi-task and remain focused
Customer service and/or home care experience preferred. Qualified applicants can submit a cover letter and resume. EOE.
Full time position will work out of our State College, PA office.
Each Home Instead franchise is independently owned and operated.