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in Henderson, NV

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About this job

We are opening new Auntie Anne's Pretzels & Baskin Robbins ice cream stores inside Green Valley Ranch casino.

 

Crew

Crew member positions for our new Auntie Anne's/ Baskin-Robbins store opening up in the Green Valley Ranch Casino in Henderson.

Auntie Anne's

Crew Member - Job Description

JOB SUMMARY

Performs tasks required for the preparation and presentation of Auntie Anne’s products to its customers, and for the maintenance of the Auntie Anne’s store premises and equipment, in accordance with Auntie Anne’s Threefold Philosophy, operating standards, and policies.

ESSENTIAL DUTIES

Depending upon shift and station assignment, may be required to:

  • Prepare doughs and other products (lemonade, butter, Dutch ice, etc.)
  • Roll and twist pretzels
  • Dip, shape, and salt pretzels
  • Insert, rotate, and remove pretzel trays; monitor ovens for correct baking time and product color
  • Dip, drain, and file pretzels in Roundup
  • Prepare specialty pretzels
  • Prepare drinks and bag orders
  • At all times exhibit a friendly, courteous attitude toward customers and co-workers
  • GUESTS: Greet customers, Urgency, Eye contact, Suggestive selling, Thank you, and Smile/voice inflection
  • Accurately operate cash registers in accordance with Cash Register Procedures
  • Set up equipment, utensils, and supplies at opening
  • Break down, clean, and put away equipment, utensils, and supplies at closing
  • Perform cleaning and maintenance procedures as directed by person in charge of shift
  • Comply at all times with Auntie Anne’s dress code and personal appearance standards
  • Comply with all Auntie Anne’s policies and procedures, including relevant federal and state regulations regarding mixers and ovens, e.g., safety and environmental standards, OSHA, EPA, Right-to-Know, EEO, ADA, et al.
  • Perform all essential duties of this position in a safe and effective manner, consistent with the prescribed method and guidelines established by Auntie Anne’s Inc.
  • Perform other duties as directed by Manager or Shift Leader

QUALIFICATIONS

Must possess the following traits: positive attitude, teachable spirit, and outgoing personality. Must have dependable transportation available and be able to be readily contacted by phone. Must comply with state and federal age restrictions regulations regarding operations of equipment in the store.

PHYSICAL DEMANDS OF THE JOB

Must be able to perform the tasks outlined above (“Essential Duties”); must be able to stand for long periods, work with agility, and occasionally work long hours; must be able to test products by taste, color, and smell; must be able to occasionally lift up to 50 lbs

Baskin-Robbins

Must be able to work various shifts per week.

Minimum Age16+ years old

Additional

Crew Members provide customers with prompt and friendly service. They help increase store sales through proper use of selling techniques. They are also responsible for the stocking of front-end supplies, cleaning and maintenance of equipment and surfaces in the service area. They will also contribute to the maintenance of overall facility (restrooms, customer sales area, outside) as assigned.

Principal Duties and Responsibilities:

Utilizes the companies Six Steps to Customer Service Policy.

Participates in company and corporate training.

Responsible for stocking food and paper supplies in service area.

Responsible for keeping service and sales area clean. This includes sweeping, mopping floors, cleaning restrooms and taking out the trash.

Assists in all daily cash management functions.