Administrative Assistant - Full-time / Part-time

• Excellence:  Possesses uncompromising determination to achieve excellence.  Takes pride in professional quality of work. Sets “stretch” accountabilities for self and co-workers. Has a low tolerance for mediocrity. Exhibits conscientiousness and high sense of responsibility.
• Adaptability:  Adjusts to pressures resulting from change or new priorities. Objectively pursues personal improvement. Copes effectively with complexity.
• Integrity:  Does not ethically cut corners.  Remains consistent in terms of what one say and in terms of behavior towards others.  Earns trust of co-workers.  Maintains confidences.  Puts organization’s interests above self.  Does what is right, not what is politically expedient.
• Independence:  While committed to team efforts, exhibits a willingness to take an independent stand. At times, will “call the big plays.” Is not swayed excessively by the last person talked with.
• First Impression:  Professional in demeanor. Creates favorable first impressions through appropriate body language, eye contact, posture, voice qualities, bearing, and attire. 
• Oral and Written Communication:  Communicates effectively one to one, in small and large groups, and in public speaking contexts. Demonstrates fluency and clarity of thought processes and readily articulates them. Keeps others informed.  Composes clear, precise, and well-organized written messages by using appropriate vocabulary and grammar.  Able to present message behind the written statement.
• Customer Focus:  Regularly monitors customer satisfaction. Meets internal and external customer needs in ways that provide satisfaction and excellent results for the customer. Establishes “partner” relationships with customers. Regarded as visible and accessible by customers.

Each Home Instead franchise is independently owned and operated.