Papa John's Pizza Customer Service Representative job in Grand Rapids, MI

Papa John's Pizza
Job Title
Customer Service Representative
Job Type
Full-time, Part-time
Est. Wages
$16.03 to $26.95 per hour (Snag Est. )
2153 Plainfield Ave NE
Grand Rapids, MI 49505
Last Active
26 days

Customer Service Representative

Restaurant Team Members ensure a high quality customer experience -- from preparing ingredients to order taking through pizza packaging for delivery, keeping the restaurant clean, and promoting a positive image. They report to general managers and take direction from managers and shift leaders.

Additional Info


--Commitment to Task: Demonstrates dependability and shows a sense of urgency about
getting results; willing to commit the hours it takes to get the job completed; takes
responsibility for actions and achieves results; overcomes obstacles.
--Customer Focused: Commits to meeting the needs and expectations of the organization's
internal and external customers; builds and maintains a customer base; delivers a high level
of customer service; searches continually for ways to increase customer satisfaction (i.e.,
customer feedback).
--Flexibility: Adapts and changes course of action when appropriate; effectively transitions
from task to task; deals well with unresolved situations, frequent change, delays, or
unexpected events; maintains objectives amidst shifting priorities.
--Initiative: Takes action proactively; addresses issues or opportunities without supervision;
focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm,
and a "can do" attitude.
--Teamwork: Works cooperatively with others to accomplish business goals and objectives;
asks others for their ideas and opinions; supports team's decisions; contributes to the
team's efforts.

Functional Skills.
--Cash management skills

Physical Demands.
While performing the duties of this job, the team member is required
to use hands repetitively, stand for prolonged periods, walk, grasp firmly/strongly and
simply/lightly with hands, and use fine finger dexterity. The team member is frequently required
to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and
use head and neck in a twisting or static motion and to look up and/or down, push and/or pull,
and lift and/or move up to 50 pounds. Occasionally, the team member is required to sit, climb,
balance, and lift and/or move over 51 pounds.

Work Environment.
While performing the duties of this job, the team member is required
to work outdoors in various temperatures, in a noisy environment, near moving mechanical
parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic

Job Industries

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Posted: 2018-11-17

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