Processor

Overview of Position:
Processing Specialist- is responsible for preparing all products to a level that meets Krispy Kreme standards and in turn, satisfying the customer. This includes preparing the doughnuts by filling, icing and decorating the doughnuts prior to sale. Additionally, process specialists monitor all products and attempt to correct any problems that occur during the process.

Principal Duties and Responsibilities:
Processing
•    Producing a finished product that meets Krispy Kreme standards 
•    Preparing all ingredients necessary for doughnut processing - fillings and icings - using the correct formula 
•    Completing a proper processing schedule on a regular basis, always seeking to minimize waste
•    Maintaining a correct processing schedule to ensure product freshness
•    Storing doughnuts properly
•    Accurately weighing ingredients, measuring fillings and icing of doughnuts
•    Monitoring icing warmer, filling holders and other equipment to guarantee all settings are correct
•    Restocking for next shift
•    Walking the line to monitor all production functions & product quality
•    Other duties as assigned
Equipment Operation
•    Operating processing equipment and adhering to the company product standards identified in the Processing Specialist Employee Training Manual
•    Utilizing basic trouble-shooting and problem-solving steps 
•    Practicing preventative maintenance and fixing any problems that arise 
•    Maintaining sanitation standards in production area including production equipment
Safety and Sanitation
•    Maintaining a clean, neat uniform at all times
•    Complying with all safety and sanitation standards
•    Practicing “clean as you go” techniques to maintain a clean work area including trash removal
Guest Service
•    Displaying excellent customer service skills to promote store atmosphere
•    Offering product samples to customers at GM’s discretion 
Related Skills
•    Assisting retail operations as needed, following the guidelines identified in the Sales Specialist Employee Processing Training Manual
•    Cross training for other essential store function duties as needed
Leadership
•    Promoting teamwork among fellow employees
•    Maintaining a sincere, courteous demeanor with employees and customers
•    Working with management and key staff to improve performance and implement new initiatives
•    Other duties as assigned 

Requirements:
•    Basic literacy and math skills 
•    Working knowledge of weights and measurements
•    Ability to identify numbers
•    Ability to read clocks and tell time
•    Excellent customer service skills
•    Attention to detail
•    Ability to reach equipment 
•    Organizational and problem solving skills
•    High school diploma or equivalent preferred