Administrative Associate - Eden Prairie, MN or Wauwatosa, WI - Full-time / Part-time

Position Description:
Energize your career with one of Healthcare’s fastest growing companies.  
 
You
dream of a great career with a great company – where you can make an
impact and help people. We dream of giving you the opportunity to do
just this.  And with the incredible growth of our business, it’s a dream
that definitely can come true. Already one of the world’s leading
Healthcare companies, UnitedHealth Group is restlessly pursuing
new ways to operate our service centers, improve our service levels and
help people lead healthier lives. We live for the opportunity to make a
difference and right now, we are living it up.
 
This opportunity is with one of our most exciting business areas: Optum –a growing part of our family of companies that make UnitedHealth Group a Fortune 17 leader.
 
Optum
helps nearly 60 million Americans live their lives to the fullest by
educating them about their symptoms, conditions and treatments; helping
them to navigate the system, finance their healthcare needs and stay on
track with their health goals. No other business touches so many lives
in such a positive way. And we do it all with every action focused on
our shared values of Integrity, Compassion, Relationships,
Innovation and Performance. 
Welcome to one of the toughest
and most fulfilling ways to help people, including yourself. We offer
the latest tools, most intensive training program in the industry and
nearly limitless opportunities for advancement. Join us and start doing your life's best work.Positions
in this function are responsible for investigating, recovering and
resolving all types of claims as well as recovery and resolution for
health plans, commercial customers and government entities. May include
initiating telephone calls to members, providers and other insurance
companies to gather coordination of benefits data. Investigate and
pursue recoveries and payables on subrogation claims and file
management. Process recovery on claims. Ensure adherence to state and
federal compliance policies, reimbursement policies and contract
compliance. May conduct contestable investigations to review medical
history. May monitor large claims including transplant cases.
Primary Responsibilities:
 

Receive, open, count, date stamp and sort all incoming correspondence Scan and attach all incoming correspondence (mail & fax) into case management systemPerform advanced searches to locate existing files in case management systemReceive and log all incoming revenue checksMaintain accurate and timely  spreadsheets of  Production and Inventory VolumesAnswer and route incoming phone calls in a polite and professional manner. Facilitate the handling of callers' request for information. Route
calls to other staff members; take and deliver accurate and complete
messages as appropriate. Screen calls and initiate resolution of
questions/issues without consultation with others Assist staff and/or the management team with case investigation, research or development as needed File Maintenance/Archiving Other duties as assigned by manager

Required Qualifications: High School Diploma/GED Experience with Microsoft Excel (data entry, sorting, creating/modifying spreadsheets) Experience with Microsoft Word (data entry and documentation creation) Experience with Microsoft Outlook (email communications and calendar)Preferred Qualifications: 1+ years of experience within an Operations Support role (i.e. previous Administrative background involved with performing Administrative duties on a day-to-day basis)Soft Skills: Effective team player with strong work ethicCareers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Keywords:Administrative Associate, Eden Prairie, MN, Operations Support role, Administrative duties, Office Environment