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in Greenwood, SC
Customer Service Representative - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Greenwood, SC Greenwood, South Carolina |
About this job
Are you looking for a Customer Service position with an expanding and innovative companyDo you find joy in helping others, problem solving, providing resolutions, and are interested in joining a team of world class Customer Specialists, then… We want YOU !
Why work at SYKES
- NEW Wage increase for all employees (starting January 6th)
1 / hr shift differential bonus on weekends and after 5pm on weekdays
1 / hr raise after 90 days
Plus additional bonuses and incentives!
- Full-time and part time opportunities available (part-time must complete a full-time training)
- Management opportunities after proven performance
- Health, Dental, and Vision benefits
- 401k
- Tuition Reimbursement
Training Shifts:
- 10:00 a.m. - 7:00 p.m., Monday-Friday
Hours of Operation:
- 7:00 a.m. - 10:00 p.m., Sunday - Saturday
Our team comes from an array of backgrounds and experiences; what unites us is our passion for People Serving People. We go beyond answering questions and solving problems to provide a memorable experience and change the call center industry one customer at a time. We are a dynamic team looking for innovators and trailblazers who will inspire us.
This is the right job for you if you're able to:
- Speak on the phone and use a computer
- Empathize and be friendly with people you've never met
- Use logic and solve problems
- Be part of a team
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be at least 18 years old
- Must have interest/desire to work in a sales environment
- Strong customer focus
- Outstanding oral and written communication and interpersonal skills
- Must be computer literate
- Strong evaluation and analysis skills
- Strictly adheres and demands strict adherence to the company's policies
- Excellent attention to detail
- Must have ability to accept constructive feedback and apply coaching techniques.
- Team Player
Ability to read, analyze and interpret general business periodicals, professional journals, corporate procedures/regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
SYKES Offers You:
- Good Pay
- Health benefits
- Career advancement opportunities / Promotion from within
- 401K
- Fun team environment
- And more!
Apply Today!
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