McDonald's Department Manager
If you fit the description of a Guest Services, Kitchen or People Department Manager, we want to meet you now!
1. The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter, McCafe, and Drive-Thru areas are organized for the best service.
2. The Kitchen Department Manager's responsibilities include making sure that the restaurant delivers high quality food to our customers, that the food is always safe, that food cost is controlled, that the food is presented fast, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.
3. The People Department Manager's responsibilities may include making sure to hire qualified crew, training them well, and scheduling them to meet restaurant sales and profit goals. Responsibilities also include making sure Crew get off to a good start and that they are recognized and motivated throughout their time at McDonald's.
Completion of Department Manager Training Program is required, with department-specific functional curriculum. Open availability is required. ServeSafe certification required. The Department Manager (DM) is responsible for overseeing a specific operational area of the restaurant: Guest Service Manager, Kitchen Manager, or People Manager. DMs lead shifts, making sure customers get a fast, accurate, friendly experience. They also lead departments with responsibilities that may include managing assigned Systems (Training, Food Safety, and Inventory Management), setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's Corporation or McDonald's USA, LLC. This means the independent franchisee, and not McDonald's Corporation or McDonald's USA, LLC, is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. McDonald's Corporation or McDonald's USA, LLC will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees' employees. If you are hired for this job posting, the independent franchisee, and not McDonald's Corporation or McDonald's USA, LLC, will be your employer.
This job posting contains some general information about what it is like to work in a McDonald's restaurant, but is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.