McDonald's Department Manager
If you fit the description of a Guest Services, Kitchen or People Department Manager, we want to meet you now!
1. The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter, McCafe, and Drive-Thru areas are organized for the best service.
2. The Kitchen Department Manager's responsibilities include making sure that the restaurant delivers high quality food to our customers, that the food is always safe, that food cost is controlled, that the food is presented fast, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.
3. The People Department Manager's responsibilities may include making sure to hire qualified crew, training them well, and scheduling them to meet restaurant sales and profit goals. Responsibilities also include making sure Crew get off to a good start and that they are recognized and motivated throughout their time at McDonald's.
Completion of Department Manager Training Program is required, with department-specific functional curriculum. Open availability is required. ServeSafe certification required. The Department Manager (DM) is responsible for overseeing a specific operational area of the restaurant: Guest Service Manager, Kitchen Manager, or People Manager. DMs lead shifts, making sure customers get a fast, accurate, friendly experience. They also lead departments with responsibilities that may include managing assigned Systems (Training, Food Safety, and Inventory Management), setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.
$10.00 - $12.00 per hour
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