Client Team Leader Atlas

Summary

ATLAS Client Services Manager

ATLAS Technology Group is the leading retail analytics platform in the consumer package goods industry. Blue chip CPG manufacturers and retailers leverage Atlas’ platform and tools to garner insight to retail performance. Atlas’ applications provide easy to consume data across sales, supply chain and space planning while extrapolating the highest value information (out-of-stocks, phantom inventory, etc.). Real-time visibility provides product performance visibility and identifies issues for corrective action. Based in Bentonville, AR, Atlas continues to lead the industry with progressive and innovative market solutions.

JOB SUMMARY:

As Client Services Manager, you will be part of a high performance team responsible for developing and leading consultative business relationships at all levels with National Clients. The Client Team Leader will proactively develop and communicate strategies designed to accomplish specific goals while influencing execution necessary to achieve objectives. As a part of that process, the Client Team Leader will establish metrics evaluating specific initiatives on business delivering customized reporting solutions and providing business intelligence insights.

The primary purpose of this position is to design and scope customized analytics solutions to fit the specifications of each customer. This requires consulting with clients to understand their needs and deliver high quality solutions within agreed upon timelines. This role can bring high visibility within some of the world’s top consumer products companies, and highly competent, entrepreneurial, self-motivated individuals should apply. This position exists to provide value and create efficiencies by proactively working with all business teams to identify opportunities and create innovative solutions. The Client Team Leader coordinates all interaction with ATLAS team divisions to maximize client sales and income growth while growing the business and reducing costs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Identify, define, and prioritize customer requirements
• Create / scope reports that provide valuable, relevant business insights for clients
• Train new and existing clients on the Atlas software
• Collaborate with developers, stakeholders, and subject-matter experts to analyze trade-offs between usability and performance needs
• Develop and maintain client scorecards to measure sales, KPI’s, income, and other ATLAS value added services
• Coordinate the development of a “value added client proposition.” – why would the client be better off with ATLAS services vs. the existing client business model
• Present “value added proposition” to client with appropriate ATLAS team
• Assist market and customer business teams with the development of sales presentations for key customer opportunities and business building ideas
• Utilize syndicated data (i.e. Nielsen, IRI, Spectra, and other forms of available demographic information), as well as internal ATLAS tools such as SQL, Retail Link and Excel

QUALIFICATIONS:

• 10 years of experience with Retailer or a supplier working with Retailer- Consulting, Merchandising, Sales, Category, or Replenishment background preferred
• Superior presentation skills and experience communicating (both oral and written) to all levels throughout an organization, from senior executives to front-line analysts
• Advanced skills with Microsoft Excel; ability to create pivot tables, charts, and graphs; formatting documents, formatting cells, entering and modifying complex formulas, creating and modifying basic charts and graphs, and creating and modifying Pivot Tables
• Proven project management skills and a track record of delivering high quality results in a timely manner
• Excellent people skills and ability to maintain and establish positive working relationships
• Examples of prior project work where data analysis or modeling skills were used to inform business initiatives will be solicited
• Experience working with Vice President of Sales level and above positions
• Experience in Brand Management, Customer Management, Category Management and Shopper Marketing
• Proven track record in client development, people development, and customer satisfaction

BENEFITS

• Medical Insurance
• Casual Work Environment
• Cell Phone
• Laptop
• Flexible Hours
• Paid Vacation

Advantage Sales & Marketing LLC dba Atlas Technology Group (“Atlas”) is proud to be an Equal Opportunity Employer.
Responsibilities

Advantage Sales & Marketing LLC dba Atlas Technology Group (“Atlas”) is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. Advantage Solutions services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The ATLAS Client Services Manager is responsible for developing and leading consultative business relationships at all levels with National Clients. This position proactively develops and communicates strategies designed to accomplish specific goals, while influencing execution necessary to achieve objectives. As a part of that process, this role will establish metrics evaluating specific initiatives on business delivering customized reporting solutions and providing business intelligence insights.

The primary purpose of this position is to design and scope customized analytics solutions to fit the specifications of each customer. This requires consulting with clients to understand their needs and deliver high quality solutions within agreed upon timelines. This role can bring high visibility within some of the world’s top consumer products companies, and highly competent, entrepreneurial, self-motivated individuals should apply. This position exists to provide value and create efficiencies by proactively working with all business teams to identify opportunities and create innovative solutions. The Client Team Leader coordinates all interaction with ATLAS team divisions to maximize client sales and income growth while growing the business and reducing costs.

Essential Job Duties and Responsibilities

• Identify, define, and prioritize customer requirements
• Create / scope reports that provide valuable, relevant business insights for clients
• Train new and existing clients on the Atlas software
• Collaborate with developers, stakeholders, and subject-matter experts to analyze trade-offs between usability and performance needs
• Help maintain a report library of all developed reports
• Develop and maintain client scorecards to measure sales, KPI’s, income, and other ATLAS value added services
• Coordinate the development of a “value added client proposition.” – why would the client be better off with ATLAS services vs. the existing client business model
• Present “value added proposition” to client with appropriate ATLAS team

Business/Category Reviews

• Assist market and customer business teams with the development of sales presentations for key customer opportunities and business building ideas
• Utilize syndicated data (i.e. Nielsen, IRI, Spectra, and other forms of available demographic information), as well as internal ATLAS tools such as SQL, Retail Link and Excel

Supervisory Responsibilities

Direct Reports

Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports

May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements

Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job.

Travel up to 20%

Minimum Qualifications

Education Level: (Required): Bachelor's Degree or equivalent experience



Field of Study/Area of Experience:

• 10+ years of experience in sales and marketing, consumer packaged goods, or food brokerage organization
• Experience working with Vice President of Sales level and above positions
• Experience in Brand Management, Customer Management, Category Management and Shopper Marketing
• Proven track record in client development, people development, and customer satisfaction

Skills, Knowledge and Abilities

• Ability to make oral presentations
• Good interpersonal skills
• Ability to work effectively with management
• Conflict management skills
• Excellent written communication and verbal communication skills
• Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
• Flexible and adaptable, able to change and alter according to changes in projects or business environment
• Strong prioritization skills
• Decision making skills

Environmental & Physical Requirements

Office / Non-Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work may be performed in an office or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: stand for extended periods of time, walk, bend, stoop, or climb. May have possible exposure to dust, and may require the ability to lift and/or push up to 50 pounds33% - 66% of the time. A detailed Environmental and Physical Requirements document is available in the Total Rewards department.

Additional Information Regarding ASM Job Duties and Job Descriptions



Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. ASM reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. ASM shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

Are you passionate about Service Excellence, Results, Integrity, Entrepreneurial Focus and Leadership: These are our values at Advantage Solutions. Come learn why “Winning Together” is more than just words on a piece of paper. It is the vision by which we live our mission as an organization: "To create outstanding value for clients and customers through superior sales execution, operational excellence and innovative marketing services."

Advantage Solutions is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, Advantage Solutions shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

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