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in New York, NY

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About this job

The Collections Specialist is responsible for managing and reducing receivable balances for designated accounts.
Core Responsibilities include:
Collection of past due customer balances and re-aligning customer payment timing to meet the credit terms provided
Investigating and resolving over and short payments, disputed items, and unapplied payments
Pull and file documentation as needed
Assist in the explanation of bills to customers
Transmit invoices to customers as needed via fax and/or e-mail
Communicate with sales and service departments regarding customer balances and disputes
Maintain balances and holds on customer accounts
Job Requirements:
Two plus years of Business to Business collections experience preferred in a high volume environment
Able to multi-task effectively
Self-motivated and able to perform in a fast paced, team oriented environment
Strong organizational and communication skills, both verbal and written
Problem solving skills
Proficiency in Microsoft Office Suite with solid skills in Excel


Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.

Requirements

• Two plus years of Business to Business collections experience preferred in a high volume environment