Assistant Manager - Full-time

We have a full-time opening for a Assistant Manager.

Must be able to work various shifts per week.

• Must have a high school diploma or equivalent.
• Be authorized to work in the United States.
• Must have reliable transportation.
• Background check required.

Wage: 35k-45k

We are Monument Restaurants, LLC d/b/a Krispy Kreme. In our first nine years of operation we built 96 restaurants across the country and are now entering the Maryland Territory. Krispy Kreme is consistently rated as a great place to work and the people here love what they do. Our leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. By recognizing the importance of our people, we can strengthen the team's contribution toward unit goals being achieved.

Description:

Overview of Position: AGM provide support for the General Manager. They work to exceed customer expectations, foster a culture of teamwork, develop staff members’ abilities and competencies, meet and exceed the financial objectives established for their assigned location.

Their long-term objective is to develop their own skills towards becoming a General Manager.

Principal Duties and Responsibilities:

• Serve as a role model for customer-first behaviors according to company standards• Handle any customer complaints/concerns Sales

• Direct and manage store sales efforts, which may include Hot Light times, retail sales, fundraising and suggestive selling

• Work with the General Manager to achieve business plan objectives and profitability as set forth in the store operating plan and in the established financial goals Production

• Understand and implement procedures to maximize efficiency and control variances in daily production of product and overall store performance

• Understand and implement store quality control procedures

• Coordinate production schedules to meet customer demands and minimize labor hours

• Inspect, troubleshoot, and assess any production or equipment problems Equipment

• Oversee proper upkeep of store facility and equipment Personnel

• Assist the General Manager in recruiting, hiring, training, and dispute resolution

• Supervise all shift personnel

• Build a team of customer-focused employees and foster teamwork

• Demonstrate leadership in employee development, including that of Key Staff

• Assist in communicating to store employees and enforcing all store policies, standards, and practices Accounting

• Assist General Manager in completing and managing income and expense budgets, including accounts payable/receivable, profit and loss, etc.

• Accounting tasks such as counting and depositing revenues.

• Manage company resources responsibly including inventory control Leadership

• Communicate and model company standards and policies

• Implement efficiently and effectively directives from store, corporate, and divisional management

• Develop and maintain store organization to promote efficient operations

Requirements:

• High school or GED required

• Must be at least 18 years of age

• Experience with sales, management, production, and customer service

• Strong communication, organizational, and leadership skills

• Pleasant disposition, sociable, accommodating nature, and enthusiasm

• Self-motivation, creativity, and adaptability

• Basic computer, telephone, and fax knowledge

• Completion of Krispy Kreme AGM Development Course

• Pass a pre-employment drug screen and background check

Additional Info:

Benefits:
Health, Dental, Vision,$401k Two Weeks Vacation Per Year