Housekeeping Supervisor - The Ritz - Full-time / Part-time

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Job Summary:

The Housekeeping Supervisor at the Vail Collection is responsible for the supervision of the cleaning of residences located at the Ritz-Carlton Residences in Vail, Colorado by providing the highest level of quality and service for residential guests.  This person will be responsible for the following:

• Prioritizing, assigning and coordinating housekeeping functions and requests for all shifts including monitoring radio calls and organizing staff in an efficient manner
• Supervision, training/ coaching, brand standard implementation, handling guest challenges with care and concern, and ensuring guest requests are fulfilled in a timely manner
• Inspection according to the Ritz-Carlton standards as assigned by section, correcting deficiencies and notifying management on deficiencies
• Replenishing linens, amenities and other supplies in guest rooms
• Monitoring and resolving any issues relating to public areas, restrooms, pool and hallways in partnership with Ritz-Carlton Club housekeeping team.
• As needed, fulfill all job responsibilities expected of Room Attendants, Housepersons and Inspectors including all general cleaning functions across the resort.

Qualifications:

• High school diploma or equivalent. -required
• Minimum one year of resort housekeeping experience. -required
• Previous supervisory or management experience in a guest service setting. -required
• Basic computer skills. -required 
• Must be able to communicate effectively and professionally in English. -required 
• Must be able to lift up to 50 lbs. -required
• Must be able stand for long periods of time and be able to access all areas of the resort. -required
• College degree in a Hospitality Management program. -preferred
• Experience with Microsoft Office applications including Word, Excel and Outlook. -preferred
• Experience with LMS. -preferred
• Bi-lingual in Spanish. -preferred

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 131733