Inside Sales Representative (Multiple Openings) - Full-time

OVERVIEW: Serves customers by selling products; consistently meeting set sales goals & quotas on a daily, weekly basis.

ESSENTIAL DUTIES AND RESPONSIBLITIES:  

• Creates sales opportunities in existing & new accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedules to call on potential sales opportunities.
• Adjusts content of sales presentations by reviewing personal goal attainments and through ongoing coaching and training with Team Leaders.
• Focuses sales efforts by studying product knowledge and sales processes that are historically successful.
• Submits sales through company CRM Software and ensures content is accurate and reflects customers' needs.
• Keeps accurate records of sales progress through detailed documentation of conversations and next steps with customers in CRM software.
• Recommends changes in products and services to customers that best fit their organization's needs.
• Stays current on competition by gathering current marketplace information on pricing, products, new products, etc.
• Addresses customer complaints by investigating problems; developing solutions.
• Maintains and improves industry, professional and technical knowledge via ongoing training, use of educational tools and proactive implementation of coaching and mentoring.
• Contributes to team efforts through positive and supportive interaction with co-workers & managers.  

Basic Qualifications:

• High School Diploma or GED
• Minimum 1 year sales experience
• Familiarity with Microsoft Office (Outlook, Word, Excel) as well as general office equipment
• Interest in technology
• Goal oriented and persistent with the drive to turn every conversation into a sale
• Proven track record of accountability and reliability
• Strong attention to detail, data entry skills a plus
• Excellent ability to communicate in a diplomatic and professional manner both verbally and in writing
• Ability to work independently but also as part of a team

Preferred Qualifications:

• Some college, Bachelor's Degree preferred
• 1-3 years of outbound calling experience
• Experience in a transactional environment requiring a high volume of dials
• Telecommunications experience
• Knowledge of consumer electronics, internet/data related products, or computer related products
• Familiarity with CRM software, Salesforce preferred