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in New Bedford, MA
Customer Service Lead
Hours | Full-time, Part-time |
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Location | New Bedford, MA New Bedford, Massachusetts |
About this job
* Great Opportunity with a Growing Company*
Must Haves:
-Customer Service
-Data Entry
-Microsoft Excel
Client Job Description:
Duties include but are not limited to: Answering phones, purchasing, quotes, interacting with associates, clients customer service, back-up order entry, filing paperwork and invoices, schedule incoming product with customers and place on incoming sheets and any other clerical duties assigned.
Essential Job Functions:
-Must prepare quotes per customer requests and outside labor, communicates either via phone/email/fax quotes to the customer, and follows through all job quotes to either proceed with the repair or deny and send back quoted products without repair. Recording all job quote information in the Quote Log as per quality procedure.
-Must be able to back up order entry when needed and/or requested by supervisor/manager.
-Must maintain and file customer service invoices in a neat and efficient manner
-Must prepare Accounts Payables by collecting, assembling, stapling and forwarding this packet payment. Maintain all packing slips, invoices and credits.
-Prepare all purchase orders and maintains purchase order log as per quality procedure.
-Order materials and/or supplies as requested on the order requisition sheet.
-Order office supplies, copier supplies, and paper as needed/ or so stock does not run out.
-Maintains main office copier regarding repair calls and scheduled maintenance and handles requests for maintenance and/or repairs for all other copiers within the building when requested by the team lead/manager.
-To complete all other duties as requested by your supervisor or manager.
About Aerotek:
Our people are everything. Since 1983, Aerotek has become a leader in recruiting and staffing services by building quality relationships that allow us to place quality people in quality jobs. With over 230 non-franchised offices, Aerotek serves 17,000 clients and 300,000 contract employees every year. To learn more, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.