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in Santa Ana, CA
Sales Manager - Full-time
Hours | Full-time |
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Location | 2116 S. BRISTOL STREET SANTA ANA, California |
About this job
Aaron’s provides a fun and positive environment for our associates and a place where we take building relationships with our customers personally!
As a Sales Manager, you will play a vital role in the team’s success by managing the store’s sales and marketing function. With the goal of bringing our customers one step closer to ownership, you will help drive performance in: telephone and floor sales, direct marketing, new customer growth and service programs as well as store merchandising. Successful Sales Managers understand long-lasting customer relationships are about FIRST names and building trust. At Aaron’s, you are making a difference—your dedicated attention to each customer helps bring the closer to our mutual goal of ownership. Come see why the difference is personal at Aaron’s, connect with us today!
Job Duties
Personally support every customer to Own it.
Manage the overall sales functions of the store—inside & outside sales
Drive sales by building authentic customer relationships
Set and achieve weekly and monthly sales goals
Generate new business by developing and implementing community marketing strategies
Confirm customer identification, collect money and obtain customer signatures on lease agreements
Review and close lease agreements as directed by the store manager
Store Operations
Assist store manager with inventory regularly
Perform routine service calls and product exchanges
Assist store manager with product ordering, including planning for future sales, events & stock balancing
Customer Care and Satisfaction
Ensure execution of Aaron’s customer service program
Provide outstanding service and promptly resolve customer concerns
Assist in product staging, and warehouse maintenance
Ensure showroom floor is merchandised
Maintain the store’s warehouse in a neat and orderly manner
Monitor and ensure efficient operation of the cleaning station in the warehouse
Additional Duties
Clean and certify merchandise in the cleaning center for all items personally returned
Additional responsibilities as directed by management
Position Requirements
Two years of college or two years of previous management experience
Good communication and interpersonal relationship skills
Position routinely requires lifting & loading up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Valid driver’s license
Good organizational skills
Maintain professional appearance
Strong telephone manners
As a Potential Aaron’s Associate
You’ll share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. You’ll be a contributing team member in an environment that embraces challenge and has a strong drive to achieve. We like to set the bar high, roll up our sleeves and work together to out-perform the competition. You’ll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers.