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in Santa Ana, CA

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About this job

Aaron’s provides a fun and positive environment for our associates and a place where we take building relationships with our customers personally!

 

As a Sales Manager, you will play a vital role in the team’s success by managing the store’s sales and marketing function. With the goal of bringing our customers one step closer to ownership, you will help drive performance in: telephone and floor sales, direct marketing, new customer growth and service programs as well as store merchandising. Successful Sales Managers understand long-lasting customer relationships are about FIRST names and building trust. At Aaron’s, you are making a difference—your dedicated attention to each customer helps bring the closer to our mutual goal of ownership. Come see why the difference is personal at Aaron’s, connect with us today!

 

Job Duties

Personally support every customer to Own it.

 

Manage the overall sales functions of the store—inside & outside sales

Drive sales by building authentic customer relationships

Set and achieve weekly and monthly sales goals

Generate new business by developing and implementing community marketing strategies

Confirm customer identification, collect money and obtain customer signatures on lease agreements

Review and close lease agreements as directed by the store manager

 

Store Operations

Assist store manager with inventory regularly

Perform routine service calls and product exchanges

Assist store manager with product ordering, including planning for future sales, events & stock balancing

 

Customer Care and Satisfaction

Ensure execution of Aaron’s customer service program

Provide outstanding service and promptly resolve customer concerns

Assist in product staging, and warehouse maintenance

Ensure showroom floor is merchandised

Maintain the store’s warehouse in a neat and orderly manner

Monitor and ensure efficient operation of the cleaning station in the warehouse

 

Additional Duties

Clean and certify merchandise in the cleaning center for all items personally returned

Additional responsibilities as directed by management

 

Position Requirements

Two years of college or two years of previous management experience

Good communication and interpersonal relationship skills

Position routinely requires lifting & loading up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly

Valid driver’s license

Good organizational skills

Maintain professional appearance

Strong telephone manners

 

As a Potential Aaron’s Associate

You’ll share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. You’ll be a contributing team member in an environment that embraces challenge and has a strong drive to achieve. We like to set the bar high, roll up our sleeves and work together to out-perform the competition. You’ll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers.