Supervisor, Revenue Cycle - Melville, NY - Full-time / Part-time

Health care isn't just changing. It's growing more complex every day. ICD10 replaces ICD9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and health care organizations continue to adapt, and we are a vital part of their evolution. And that's what fueled these exciting new opportunities. Optum360 is a dynamic new partnership formed by Dignity Health and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we'll leverage all our resources to bring financial clarity and a full suite of revenue management services to health care providers nationwide. If you're looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)   
   Primary Responsibilities:

Supervises daily operations and performs activities of Patient Accounts, including billing, follow-up, denial management, cash application, support services and collection referral
Acts as liaison with Patient Access Services, Medical Records, Care Coordination/Utilization Management, Patient Financial Services, Financial Counselors, Information Systems and Third Party Collection Agencies regarding issues affecting the proper and timely billing and payment of accounts
Proactively reviews payer aging reports and establishes achievable goals for AR reduction and/or cash acceleration. Notifies Senior Leadership of potential systemic issues and high risk/high exposure situations.  Recommends solutions for resolving aging receivables
Recommends changes to departmental procedures, i.e. job aides, training resources, and work flow to promote process improvement

Supervises, hires, trains, disciplines and evaluates staff   

Ensures performance appraisals are completed in a timely manner
Trains new employees on department policies, procedures, processes and applicable information systems
Informs staff of changes in policies, procedures, processes, systems and regulatory laws and requirements
Partners with Human Resources to deliver corrective action, as necessary
Mentors and develops skills of direct reports
Maintains attendance, payroll records and processing of time-off requests
Responds to concerns of patients, families, physicians and staff, as appropriate
Recommends procedural and system changes to improve operational quality and efficiency.  Actively participates in process improvement projects
Attends seminars and training classes, as directed
Performs additional related duties, as required  

Required Qualifications:    


High School Diploma or GED
2+ years progressively responsible experience to ensure familiarity with patient accounting and/or patient registration
Strong customer service expertise  
Preferred Qualifications:    

Supervisory experience
Proficiency in Excel and Microsoft applications
Knowledge of basic accounting principles, business administration, and computer systems as normally acquired through completion of two (2) years of college, business or technical school
Outstanding written and verbal communication skills with the ability to articulate departmental policies and procedures clearly too all levels of staff
Ability to handle multiple situations simultaneously and to exercise sound judgment

  
Careers with Optum360. At Optum360, we're on the forefront of health care innovation. With health care costs and compliance pressures increasing every day, our employees are committed to making the financial side more efficient, transferable and sustainable for everyone. We're part of the Optum and UnitedHealth Group family of companies, making us part of a global effort to improve lives through better health care. In other words, it's a great time to be part of the Optum360 team. Take a closer look now and discover why a career here could be the start to doing your life's best work.(sm)  
  

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Supervisor, Manager, Revenue Cycle, patient accounting, patient registration, Northwell, NSLIJHS, Melville, NY, New YorkÂ