Sr. Business Process Analyst (Transactional Materials) - Telecommute

You are a thought leader who thrives on developing new solutions to solve tough challenges. As a critical member of our business analysis team, you will help rewrite the future of UnitedHealth Group. Here, your analytical and innovative skills will help us with our mission of helping people live healthier lives. Yes, we share a mission that inspires. And we need your organizational talents and business discipline to help fuel that mission. Are you ready to analyze data and deliver bold, business-savvy ideas to impact the lives of millions?
We have an opportunity for a Business Analyst to work with our group. As a Business Analyst, you will be empowered to support short and long term operational / strategic business activities; develop, enhance and maintain operational information and models that will have an impact on business decisions. In this leadership role, you will have the opportunity to take the contributions of analysts and create valuable solutions to improve the health care system. Join us! Your passion for performance can fuel your life's best work.(sm)
Working with minimal supervision, the Business Analyst is responsible for assisting in various aspects of ongoing projects, in addition to other general assignments and tasks as needed. The individual formulates and defines scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. Other responsibilities include performing research, analysis of business and user needs, documentation of requirements, project management, and development of strategies to support business decision making and business process requirements.
Primary Responsibilities

Participate and support of project teams; responsible for implementing portions of project plans
Work with assigned business customers to determine needs regarding business processes and functionality, make recommendations as appropriate
Organize and facilitate problem - solving discussions with business sponsors and IT Management to resolve issues requiring a focused approach to maintain project continuity
Assess, interpret, and analyze customer needs and requirements
Analyze and evaluate both current and proposed business processes, perform gap analysis, and translate systems needs into detailed business Requirements / Specification Documents
Analysis and design of Business Process Models for identified areas within an assigned project
Actively participate in business unit related meetings
Support the business unit officers by acting as a liaison between business unit and IT staff; share information between these two groups, facilitate communications and knowledge transfer where required
Provide alternatives, recommendations and assistance to users, managers, and executives, related to the requirements and new business processes
Provide assistance and support in process change planning, including the definition and design of business processes, policies, and procedures for impacted areas of the business
Identify solutions to non-standard requests and problems
Solves complex problems and / or conducts complex analyses
Support application testing strategy and execution with project teams to ensure solution will meet the business objectives of the requirements
May lead and / or mentor other associates; may assist management and / or provide recommendations for associate development, training and input for performance appraisals
May develop company / department strategic business plans and / or action plans including identification of objectives, goals and strategies
Facilitate requirement gathering from non - technical business personnel
Articulate complex ideas, issues and designs to varied audiences; communicate project objectives, scope and direction to the project team; assist in educating IT staff on business vision and plan
Work with minimal guidance; seeks guidance on only the most complex tasks
Regular and consistent attendance
 

Required Qualifications:

Bachelor's degree, and/or related functional area or equivalent work experience
3 years of experience as a Business Analyst facilitating and documenting requirements (such as process flows; use cases; and/or business requirements documents) gathered from both business and IT counterparts
1 year of proven success in leading programs/projects through the entire life cycle
Intermediate level of proficiency with PC based software programs including MS Word, Excel, PowerPoint, MS Project and Visio
Demonstrated ability to plan and execute project plans including work breakdown, resource estimates activity planning, resource scheduling, project administration, and status reporting
Demonstrated experience in participating in system application design, process modeling, business value analysis and business process design and in developing and writing clear functional / technical business requirements
Knowledgeable in software development lifecycle (SDLC) processes, roles, responsibilities and deliverables
Excellent ability to communicate ideas and analysis in a clear and concise fashion to clients and colleagues
Ability to work in a highly variable, virtual and matrix environment
Preferred Qualifications:

1+ years of experience as a Systems Analyst and/or Data Analyst
1+ years of experience in Healthcare / PBM
1+ years of experience with SQL
Thorough understanding of healthcare systems (authorizations, claims, referrals, eligibility, provider, etc.) and PBM; medical terminology; and PPO / managed care concepts 
Strong analytical skills
Ability to interact with various levels of personnel, including middle, senior, lead positions as well as various levels of management
Ability to problem solve including prioritizing multiple tasks, priorities, projects and deadlines
Ability to shift priorities quickly
Skilled in authoring business requirements documents and other documentation as needed
Negotiation, facilitation, and consensus building skills
Ability to quickly acquire and apply knowledge
Experience with requirement Writing tools (Raven, ReqPro)

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work (sm).
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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