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in Ashburn, VA

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Hours Full-time, Part-time
Location Ashburn, VA
Ashburn, Virginia

About this job

Description:

 

 
Portuguese Interpreter (Advanced Level)
 
Description
Job Title\: Portuguese Interpreter
Location\: Portland, Oregon
Position\: This is a full time employee position
 
 
 
Summary of Position
The telephone interpreter is responsible for handling calls on demand, rarely by appointment, and renders the meaning of conversations in the consecutive mode of interpretation between Portuguese and English speakers. The interpreter processes information quickly and concisely, recognizes sensitive cultural differences and is professional and courteous at all times. The interpreter uses appropriate medical terminology and understands common industry procedures and practices. The calls may be technical or non-technical in the following fields\: finance, healthcare, insurance, 911 and government agencies.
 
 
 
Major Responsibilities
The interpreter must\:
  • Render correct concepts and meanings according to the conventions of established interpretation protocol
  • Provide clear and accurate renditions with no additions or omissions
  • Employ good customer service and clear enunciation, pronunciation, pleasant and professional voice as well as polite forms of expression
  • Follow client’s instructions, manage the flow of the call and avoid taking over the call, as well as avoid interaction with the Limited English Speaker (LES) without client's permission
  • Understand protocol and terminologies
  • Maintain a professional demeanor throughout the call at all times
  • Have access to the Internet or work related electronic communication
  • Answer the phone promptly and conduct calls in a friendly and professional manner
  • Provide clarification and cultural brokering using excellent judgment and skill, following company guidelines as provided in reference materials and training sessions
  • Demonstrate commitment to cultural sensitivity and working in a diverse environment

 

OPEN UNTIL FILLED --- EEO/AA

 

This is not a translation position (the written word) but translators and other skilled linguists who are fluent in Portuguese and English are encouraged to apply. Telephone interpreters translate verbally over the phone.
Qualification:

 

  • Fluency in English and Portuguese and skilled in the associated cultural dynamics
  • Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the limited English proficient speakers
  • Excellent listening, retention and note-taking skills to maintain a high level of accuracy
  • Knowledge of industry-specific terminology, referencing glossaries and training materials, including scripts provided by our clients
  • Ability to concentrate and to stay detached from the conversation, remaining neutral and objective at all times and following client's instructions closely
  • Ability to explain idiomatic expressions and cultural nuances to avoid miscommunication
  • Education in languages, translation, interpretation or related fields preferred, but not required
  • Work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred
  • High school diploma, required
 
 

Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.

VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.