Employee Relations Manager - Analytics - Minnetonka, MN - Full-time / Part-time

Here, you'll help attract, lead, support and reward our most valuable asset: our high caliber people. Here, you're expected and empowered to be your best, to grow and to develop your skills. Be prepared to move quickly, to engage proactively, and to think strategically. Join us and help people live healthier lives while doing your life's best work.(sm)
 
The Employee Relations Manager – Analytics (ER Consultant) is responsible for designing, developing and implementing monthly and quarterly reports for Employee Relations (ER) and Total Absence Management (TAM).  This position will identify the appropriate metrics and data collection approaches to report on employee relations issues, trends, and root causes.  In addition, the ER Consultant will develop presentation materials to effectively present actionable data to Human Capital and the business to help identify issues and develop solutions to improve employee relations across the organization.  This position will make strategic recommendations based on the analysis, and provide explanations for reporting results as needed.
 
Primary Responsibilities:


Partner with HR Analytics team to prepare monthly and quarterly reports for business segments on ER/TAM cases.  Includes analyzing data to identify trends, root causes and actionable items

Prepare internal reports for ER/TAM metrics

Produce well-formatted presentations that not only report the data, but analyze the data for trends and issues to communicate a clear, compelling message for the stakeholder

Identify actionable items with recommendations to address issues.

Develop and maintain phone schedule to ensure adequate coverage for incoming employee relations calls

Work with HR Business Analysis and Technology group to develop solutions and links to appropriate policy and procedure documents for use in HR Help Desk Case Management System

Responsible for maintaining, organizing and updating department case handling guidelines and policy documents.  Help identify process improvements for the employee relations function and procedures

Manage internal processes such as CAP/MAP Revisions, ODM Administrator, and other special projects as assigned

• Maintain and administer a shared document system, which includes case handling guidelines, templates, and toolkits

Develop and maintain phone schedule to provide adequate coverage for incoming employee relations calls

Develop and implement Solutions on PeopleSoft HR HelpDesk for use when resolving cases to ensure consistent application of company policies, as well as compliance with federal and state employment laws

Liaison between ER/TAM team and HR Advisor team to identify ER related solutions for Tier 1 and provide training as needed on ER issues

Identify process improvements for the employee relations function and procedures.
 

Required Qualifications:


Bachelor’s degree or comparable experience

2+ years of experience with business, financial or human resource analysis

3+ years of experience in Human Resources, preferably Employee Relations

Intermediate to Advanced level of proficiency with Excel and PowerPoint

Strong analytical skills, detail oriented

Ability to multi-task and manage multiple priorities

Demonstrated strong organizational skills and ability to work in a large, fast paced environment.

Excellent communication skills required, including strong verbal and written presentation skills.

Preferred Qualifications:


Degree in Human Resources or a related field

Employee Relations experience

PeopleSoft experience

UnitedHealth Group is working to create the health care system of tomorrow. Already Fortune 6, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Employee Relations; Reporting; Analytics; Manager; ER; Human Resource; Minnetonka; Minneapolis; MN