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in Dover, DE

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Verified Pay $7.50 - $10.00 per hour
Hours Full-time, Part-time
Location TGI Fridays
Dover, Delaware

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Verified Pay
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$8.75

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About this job

We are looking for a Host, or Greeter, who will be responsible for welcoming guests to the restaurant and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls. Ultimately, you will ensure our daily operations run smoothly and our guests have a pleasant dining experience.

Duties/Responsibilities (including but not limited to the following):

  • Greeting customers as they walk into the restaurant
  • Helping guests with reservations and guiding them to their table
  • Giving guests accurate wait time estimates and seating them in the waiting area
  • Inform guests of current promotions and ensure a smooth handoff to service staff
  • Observe guests’ needs throughout dining experience to ensure they receive high quality service
  • Providing customers with menus and answering any initial questions they may have
  • Optimizing seating at different tables to ensure even workload for wait staff
  • Answering phones and scheduling reservations with large parties
  • Perform general cleaning duties throughout shift and at closing

Skills/Qualifications:

  • High school diploma or GED
  • Prior customer service experience in the hospitality industry a plus
  • Positive attitude and interpersonal skills
  • Good communication skills and phone etiquette
  • Flexibility when working alternating shifts
  • Ability to stand for long periods of time
  • Must walk and stand during the entire shift
  • Must be able to read and write English
  • Must be able to hear well in an environment with loud background noise

Health & Safety Precautions:

At TGI Fridays we strive to operate a safe and sanitary environment for both staff and guests alike, therefore all team members must abide by company mandated health guidelines, protocols and requirements.

Additional Information:

 Signing Bonus

 Benefits (*only full-time employees, waiting period may apply)

  • Health Insurance
  • Vision Insurance
  • Paid time off
  • 401K
  • 401K matching
  • Employee discount

Requirements

 

Job Benefits

  • Medical benefits available
  • Paid vacation after 1 year