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About this job

Overview:

A Store Lead is responsible for supporting the Store Leadership Team, in the absence of a manager, by completing cash wrap operations, opening and closing procedures and acting as the Leader On Duty (LOD). The Store Lead represents the brand, operates in a professional manner, engages customers, maintains store standards and supports teamwork. The Store Lead has a direct reporting relationship to the Store Manager.

Responsibilities:

Key Accountabilities: 

  • Supports management team in order to maximize productivity through product knowledge, customer service and by meeting key store initiatives
  • Assists in developing talent through the training and supervision of associates
  • Serves as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brand
  • Participates in the Leader On Duty (LOD) program which provides an exceptional shopping experience to our customers and drives store profitability while leveraging payroll
  • Supports and participates in all company training and developmental initiatives
  • Fosters a positive work environment and provides direct, honest feedback in a timely manner
  • Maintains a clean, organized and efficient stockroom, adhering to customer ready environment (CRE) standards and safety requirements
  • Ability to model, encourage and demonstrate exceptional customer service behaviors while on the sales floor
  • Represents the company in a professional and positive manner

Qualifications:

Education and Experience: 

  • 1 to 3 years previous retail experience
  • must be at least 18 years of age
  • High School Diploma or Equivalent Required

 

Business Knowledge and Critical Skills:

  • Demonstrated passion for customer service, time management and organizational skills
  • Attention to detail and ability to prioritize tasks
  • communicates effectively
  • Ability to work in team environment
  • proficiency in Microsoft suite of applications and ability to adapt to additional internal applications
  • Demonstrates adaptability
  • Serves as a role model
  • Be flexible and open to change in a fast paced environment
  • Embraces self development
  • Ability to work a flexible schedule to meet the needs of the business
  • Ability to maneuver around sales floor and stockroom; climb ladder, lift and carry up to 50 lbs.

 

Please apply online at www.childrensplace.com/careers