Sushi Customer Service - Part-time

Want a job you’ll LOVE?

Our Sushi department provides customers with a variety of delicious raw, cooked, and vegetable rolls. In this position, you’ll play a valuable role by assisting in the creation of the many great sushi products we offer, while providing incredible service to our customers. If you have a passion for sushi and are looking to develop your culinary skills and talents, this could be the role for you!

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How do I make a difference?

Providing Incredible, Knowledge Based Customer Service

• Assist customers at the counter, package prepared Sushi items as requested, and share knowledge by answering questions about products and offering suggestions
• Ensure customers are attended to while balancing prep work and multitasking responsibilities

Ensuring High Quality Products & Ingredients

• Follow Wegmans core recipes, production lists, and proper knife skills to prep ingredients and ensure a quality and consistent outcome
• Follow Wegmans Guiding Principles and department job aides to prep and ensure ingredients are ready to be used to avoid setbacks or delays
• Perform opening and closing procedures, leaving the department ready for tasks to take place efficiently the next morning
• Maintain appearance of Sushi case by refilling products, setting up supplies, and ensuring station is well-merchandised and signs are properly displayed
• Make and test rice by utilizing PH testing materials to ensure rice meets Wegmans specifications
• Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures

Living Who We Are

• Support, encourage, and respect co-workers
• Work with supervisor to set and achieve goals for professional development
• Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
• Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department

Seeking Candidates Who…

• Live our values: caring, respect, empowerment, making a difference, high standards
• Possess teamwork & diversity awareness
• Seek continuous learning opportunities
• Provide incredible customer service
• Ensure food & human safety
• Possess organizational skills
• Provide knowledge based service
• Educate self and others about product knowledge
• Use and explain Wegmans cooking techniques
• Possess culinary knife skills

Preferred Skills and Experience

• Experience working in a retail/food service setting, preferably as a Sushi cook
• Associates or Bachelors degree in Culinary Arts

Work Environment

• Work involves continuous interaction with customers and co-workers in a fast-paced environment
• Typical motions include repetitive hand and are movements, bending and reaching
• Responsible for moving and lifting 5-20 pounds with a maximum weight lifted of 50 pounds rarely
• Will spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours
• May be exposed to various allergens and work environments, including temperature changes

 * Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen physical and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed