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in Charlotte, NC

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About this job

Specific Duties and Essential Functions

  • Provide supervision to other Area Supervisors 1-3, Site Supervisors, and security officers with no on-site supervision on a 24-hour basis
  • Oversee the staffing, scheduling, and on-site training for security officers
  • Ensure that contract-required training and screening elements for security personnel have been met
  • Maintain overtime to a preset requirement designated by G4S USA
  • Ensure quality of service and contract compliance by regularly inspecting and auditing each facility assigned to his/her area
  • Participate and make recommendations in selection and placement of security personnel to contracts in his/her area; Participate and make recommendations in progressive discipline and conduct performance appraisals of the same
  • Perform other operations-related functions (e.g., payroll, review and maintain incident reports, issue uniforms, coordinate fleet vehicles, assist in preparation of security surveys and post orders)

Requirements

Education, Licenses and Certifications Required

  • Must possess a high school diploma or equivalent
  • Must be licensed as an unarmed and armed security officer in the State of North Carolina

Type and Length of Specific Experience Required

  • Prior civilian or military law enforcement, military elite force, career military, or corrections experience
  • Three (3) or more years of security-related experience in a supervisory capacity (security, law-enforcement or military)

Skills Required

  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Ability to write informatively, clearly and accurately
  • Attention to detail
  • Ability to mediate conflict with tact, diplomacy
  • Ability to coach, mentor, and motivate

Other

  • Must be at least 18 years old or the minimum age required by the state, if higher
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Must not use illegal drugs. Must be able to pass a drug test with negative results (except when undergoing documented medical treatment).
  • Must submit to an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit checks if applicable
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Physical Requirements and Environment

Environment: Office, Field working in extreme temperatures may be necessary

Major activity: Working on PC while sitting; telephone use

Physical efforts to carry out job duties: Limited, to include some standing, bending, light lifting, and limited stretching and reaching