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in Morrisville, NC

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About this job

Description

Here’s your opportunity to “Work on the Bright Side®”! La Quinta Inns & Suites®, a leader in the hospitality industry, is currently accepting applications to work the Hotel's Front Desk. You must have open availability including Days, Nights, Weekends, Holidays. Responsibilities include balancing your shift duties, with daily paperwork, and problem solving, all while giving excellent customer service!

Other key duties include:

• Process guest registrations, including collecting payment

• Respond to guest needs, special requests and complaints and alert the appropriate manager as needed

• Promote, answer questions about, and enroll guests in La Quinta’s frequent guest program

• Maintain room status inventory

• Perform key inventory

• Communicate all pertinent shift information to General Manager and other desk staff

• Maintain and clean the lobby and bathroom as needed

Keywords: customer service, guest service, part-time hotel job, part time hotel job, concierge, front desk clerk, full-time hotel job, full time hotel job, night service agent, auditor, hospitality


Qualifications

Minimum Experience, Education, Skill & Physical Requirements:

• Must have a high school diploma or equivalent

• Must be flexible in hours and days worked. This includes Overnight, Weekend, & Holiday availability.

• Must be able to stand for long periods of time

• Must be able to lift 25 – 50 lbs. and carry up to 10 lbs.

• Must have sound judgment and discretional skills and be able to work with little or no supervision

• Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel

• Must be able to operate basic office machines, i.e., copier, fax, printer, etc.

• Must display very good organization and time management skills.

• Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities

LQ Management L.L.C. provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, protected veteran status, or disability.