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in Miamisburg, OH

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About this job

GENERAL SUMMARY:

Services customers by evaluating, installing and servicing products and equipment.

CORE FUNCTIONS:

* Provides installation, service, repair and instruction of use for mobility products and equipment.

* Assist with home remodeling for ease of access for disabled persons.

* Schedules service calls and deliveries based on work orders.

DETAILS OF FUNCTION:

* Installation of ramps, vertical platform lifts, patient lifts, auto lifts, elevators and other related products.

* Contacts customers through the phone and in person to provide technical service support.

* Thoroughly trains customers how to use the product(s) in a safe manner.

* Evaluates the customers environment for safe and effective means for installation of mobility products.

* Maintains warehouse inventory in an organized and efficient manner.

* Expedites the resolution of customer problems and complaints.

* Coordinates daily work efforts with all aspects of the organization.

* Identifies and adheres to safe workplace practices and observance of OSHA and fire regulations.

* Transport products in a company vehicle in a safe and courtesy manner, adhering to all traffic laws.

* Utilizes the proprietary operating system to record customer interactions, upload pictures and other

related paperwork, set and review scheduled appointments.

* Safely load equipment in an orderly and secure manner in accordance with policies.

REPORTING:

* Reports directly to Owner

QUALIFICATIONS:

* Must possess 1 experience in the installation sector.

* Demonstrated aptitude for problem-solving; ability to determine solutions for customers.

* Must be results-orientated and able to work both independently and within a team environment.

* Must possess excellent verbal and written communication skills.

* Proficiency in using Microsoft Office Suite applications

* Have a valid driver's license and clean driving record.

* Ability to lift 100 lbs.

* Ability to work in all weather conditions.

* Willingness to work extended hours and weekends.

* Mechanical and technical ability with electronics and installation and servicing of products.

Job Type: Part-time

Job Location:

  • Cincinnati, OH

Required education:

  • High school or equivalent

Required experience:

  • Installation: 1 year

Required language:

  • English

Required license or certification:

  • Driver's License