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Hours Full-time, Part-time
Location Winter Park Ale House
Winter Park, Florida

About this job

A Busser is responsible for ensuring that all tables assigned to their station are bussed during and after a guest’s visit. S/he provides service that exhibits professionalism, attention to detail, and the desire to create a welcoming environment. S/he will also work directly with other team members to ensure that all guests’ visits exceed their expectations.

Requirements

ESSENTIAL REQUIREMENTS & KEY RESPONSIBILITIES

•Arrives to work on time as scheduled in full uniform
•Provides the highest level of service by adhering to all Miller’s Ale House service standards
•Works directly with other FOH team members to ensure all of the guest’s needs are fulfilled in a timely manner
•Assist host/hostess with greeting and seating guests
•Fulfills all job responsibilities in order to contribute to a “one great shift” operation
•Assist servers in running food while ensuring proper food handling guidelines are being followed
•Acknowledge all guests that come within five feet in a smiling, friendly manner
•Assists the servers in pre-bussing dishware as the guests has finished eating
•Responsible for the final removal of all plate and glassware after a guest departs from the table
•Reset all tables within a timely manner after guest departure including perfect silverware setup and cleanliness detail
•Assists with running of bus tubs at Quality Assurance and server stations
•Empties trash from trash cans in the restaurant
•Proper food handling and sanitation of work areas; to include ensuring cleanliness upon departing from restrooms
•Accomplishes all running and end of shift side work; including ensuring work areas are stocked and ready for the next scheduled server to take over
•Interact with guests to create “Ale House Raving Fans”
•Communicate with fellow team members and management to keep one another informed, wears a headset

Required Skills & Education
•Desire to provide exceptional service throughout the entire shift
•Strong communication skills and the ability to work alone as well as with a team
•Ability to multitask and work in a fast paced environment
•Team Members must be 18 years of age at the time of hire

Physical Demands
The Busser is expected to be able to perform the job functions with reasonable accommodation. Physical demands include:
•Remaining standing for extended periods of time
•Bending, squatting, and lifting, up to 30 lbs., for short distances
•Frequent communication with Managers and Team Members. Must be able to exchange accurate information in these situations