Call Center Openings - Full-time / Part-time

Position Summary :Ensuring the prescribed medications are obtainable and delivered to patients in a timely manner.

Responsibilities:

• Establish and maintain good relationships with physicians and teams.
• Assist in streamlining communication with the patient, insurance companies, pharmacist, nurses, lab and other related parties.
• Perform all tasks in a safe manner that is consistent with corporate policies as well as state and federal laws.
• Schedule shipments to patients home or physicians office.
• Speak with patient (or their approved authorized representative) prior to shipping medication.
• Confirm ship to address and inform patient of delivery method.
• Reiterate prescription information and dosage with patient.
• Ensure necessary ancillary items are included on the order.
• Review Clinical Interview questions when applicable.
• Counsel patient regarding therapy adherence.
• Offer patient opportunity to speak with a nurse or pharmacist.
• Obtain payment for amount due by patient (copay).
• If necessary, offer patient funding assistance.
• Obtain and update patient profile with any new insurance information.
• Maintain accurate history notes and records in the patient profile.
• Send Patient Status Reports to physician throughout the care process.

Skills/Knowledge/Abilities:

• Accurate data entry skills
• Computer aptitude
• Exceptional skills in reading, writing and verbal communication (English)
• Strong time-management and organizational skills
• Willingness to be a team player and promote a positive team environment
• Able to collaborate with other��health care��professionals
• Strong interpersonal and people skills
• Experience in Microsoft Office (Word, Excel, Outlook, etc.)

Job Type: Full-time

Salary: $10.00 /hour

Required education:

• High school or equivalent

Required experience:

• Customer Service: 1 year
• Call Center: 1 year

About Aerotek:

Our people are everything. Since 1983, Aerotek has become a leader in recruiting and staffing services by building quality relationships that allow us to place quality people in quality jobs. With over 230 non-franchised offices, Aerotek serves 17,000 clients and 300,000 contract employees every year. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.