Customer Service Representative

Position Overview:

Title: Product Support Agent/Customer Service Representative

Pay: $12.50/hr.

Location: Tempe (Priest and Broadway)

Start Date: March 20th

Hours: 6 AM - 10 PM (Every day) Ideal candidates will have flexibility to work within these hours.

Job Description: This is a seasonal customer service position providing technical support to customers. This includes 4 segments:

• Will primarily assist customers who have begun using the software or online product and need assistance navigating or trouble shooting issues they experience.
• Will help customers who are working on their return with both product/software inquiries, as well as with tax software questions.
• Will apply defined procedures and company policies to troubleshoot and resolve problems using good judgment.
• Will interact with customers via phone, video chat and email utilizing strong written and verbal skills as well as deep customer empathy.

Please respond if interested!

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.