Clinical Educational Specialist - Telecommute - Full-time / Part-time

This isn't HR. This is Human Capital at UnitedHealth Group. Here, you're expected and empowered to be your best, to grow and to develop your skills. Join us and help people live healthier lives while doing your life's best work.(sm)
 
OptumCare is Optum’s growing care delivery footprint with over 2 million care delivery consumers, more than 40 contracted payers and 16,000 care delivery physicians.Clinical Documentation and Quality Initiatives (CDQI) is a part of OptumCare and has the primary goal of the effective implementation, monitoring and execution of government pay for performance programs with a focus on risk adjustment and quality star ratings driven by clinical insight.The Clinical Education Specialist works in CDQI and is responsible for applying instructional design and development principles and processes to produce effective, engaging and innovative programs to support our quality and risk adjustment initiatives. You will partner with providers, CDQI leaders and other staff to determine and propose performance improvement solutions. Your primary goal is to ensure learning transfer occurs and to successfully address performance gaps in our local care delivery organizations (medical groups and IPAs).You will be responsible to creatively implement various educational design strategies for clinical learning delivery. You will produce original learning solutions in addition to converting existing instructor-led training programs to online programs. The Clinical Education Specialist will apply innovative and creative strategies including but not limited to web-based tutorials, documented procedures, audio and video vignettes, and simulations using various technology tools. In this role, you will also act as a project manager over the implementation of the curriculum, which includes tasks such as planning trainings, coordinating with regional staff to deliver trainings, tracking effectiveness of trainings and education through reporting outcomes.
 
Primary Responsibilities:


Works with minimal guidance; seeks direction on only the most complex tasks

Applies a systems approach to clinical curriculum design, re-design, development and maintenance

Manages the planning, development, implementation and evaluation of clinical learning programs from new hire training materials supporting ongoing learning to professional development of more seasoned clinical audiences

Defines clinical learning objectives and coordinates with subject matter experts for content design

Builds collaborative partnerships with colleagues, others in CDQI and with business partners across OptumCare

Responsible for educational material design intake and demand prioritization

Accept responsibilities as needed in defining process and standards as related to clinical education

 
Note: A candidate living and working in the Pacific Time Zone is strongly preferred
 
 

Required Qualifications:


Undergraduate degree or equivalent experience

5 or more years of experience designing and developing engaging, effective online adult learning programs and tools, both synchronous and asynchronous, using current and successful strategies while applying a systematic approach to instructional design and development

5 or more years of experience in conducting learning analysis

Fully proficient incorporating multiple media elements in to learning programs including audio, video, animation, simulation, and self-developed graphics

Microsoft Office software: Intermediate skill level with Excel, PowerPoint and Word

Strong project management, organizational and prioritization skills; able to handle multiple responsibilities

Knowledge of principles of adult learning and needs assessment techniques

Ability to communicate throughout business with all levels of employees including senior management

Strong problem solving and interpersonal skills

Strong, effective written and oral communication skills

Skills in research, development and review of medical content

Ability to work independently, be self-motivated, flexible and able to meet deadlines

Strong analytical skills, attention to detail, problem-solving and fact-based decision making abilities

Ability to work with less structured, more complex issues in a self-directed and not prescribed environment
  
Preferred Qualifications:


Experience working with clinical content, guidelines, assessments or other clinical materials

Experience working with physicians and other providers

Certified Professional Coder (CPC) or similar certification

Candidate living in the Pacific Time Zone
  
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(sm)
 
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
 
 
Job Keywords: training, training and development, online, webex, excel, powerpoint, design, clinical, education, telecommute, telecommuter, telecommuting, remote, travel, work from home